Windows 10: sfc and dism cannot repair corruption

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There are several posts along this line, but the fixes that answered other questions did not solve my problem.

  • Windows 10 Pro
    • Upgraded from W7 Pro, then did a "Reset", as I was having some problems with a screen saver and wanted to get a cleaner install without reformatting
  • sfc /scannow found corruption found, but could not repair malgunbd.ttf [CBS.log below]
    • I then tried various DISM commands, first specifying no source, then a /Source: 
      Dism /Get-ImageInfo /ImageFile:"D:\sources\install.wim"

  Deployment Image Servicing and Management tool
  Version: 10.0.10240.16384

  Details for image : d:\sources\install.wim

    Index : 1
    Name : Windows 10 Pro
    Description : Windows 10 Pro
    Size : 13,736,528,128 bytes

  The operation completed successfully.

      Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:"D:\sources\install.wim":1 /LimitAccess

   Deployment Image Servicing and Management tool
   Version: 10.0.10240.16384

   Image Version: 10.0.10240.16384

   [==========================100.0%==========================]

     Error: 0x800f081f
       The source files could not be found.

       Use the "Source" option to specify the location of the files that are required to restore the feature.
       For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077

   The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
      • The source above is a recently downloaded ISO from MS, and I also tried a .cab file downloaded by one of the posters here, but it did not seem to contain the relevant font files.
    • I tried replacing malgunbd.ttf with the same font file from another W10 computer on which sfc /scannow runs without error, which did no good (makes me wonder if the database SFC uses to determine whether system files are valid is itself corrupted)
      • I understand that with W10, a repair/reinstall can be done that will just replace the system files, leaving previously installed programs, settings, and data undisturbed, but it seems overkill if the problem is just a single font file.

Logs

  • cbs.log: 
    2015-09-23 21:00:12, Info  CSI   000050ad [SR] Cannot repair member file [l:24{12}]"malgunbd.ttf" of Microsoft-Windows-Font-TrueType-MalgunGothicBold, Version = 10.0.10240.16384, pA = amd64, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2015-09-23 21:00:12, Info  CSI   000050b0 [SR] Cannot repair member file [l:24{12}]"malgunbd.ttf" of Microsoft-Windows-Font-TrueType-MalgunGothicBold, Version = 10.0.10240.16384, pA = amd64, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch
2015-09-23 21:00:12, Info  CSI   000050b1 [SR] This component was referenced by [l:252{126}]"Microsoft-OneCore-Fonts-DesktopFonts-windows-Package~31bf3856ad364e35~amd64~~10.0.10240.16384.aa769378d5daebe8af8c9f1c3efdd70e"
2015-09-23 21:00:12, Info  CSI   000050b2 [SR] This component was referenced by [l:346{173}]"Microsoft-Windows-Client-Features-Package-AutoMerged-windows~31bf3856ad364e35~amd64~~10.0.10240.16384.Microsoft-Windows-Client-Features-Package-AutoMerged-windows-Deployment"
2015-09-23 21:00:12, Info  CSI   000050b5 [SR] Could not reproject corrupted file [ml:42{21},l:40{20}]"\??\C:\WINDOWS\fonts"\[l:24{12}]"malgunbd.ttf"; source file in store is also corrupted
2015-09-23 21:00:12, Info  CSI   000050b8 [SR] Repair complete
2015-09-23 21:00:12, Info  CSI   000050b9 [SR] Committing transaction
2015-09-23 21:00:12, Info  CSI   000050be [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired
  • dism.log: (no source specified) 
    13:00:07, Info      DISM   DISM.EXE: <----- Starting Dism.exe session ----->
13:00:07, Info      DISM   DISM.EXE:
13:00:07, Info      DISM   DISM.EXE: Host machine information: OS Version=10.0.10240, Running architecture=amd64, Number of processors=8
13:00:07, Info      DISM   DISM.EXE: Dism.exe version: 10.0.10240.16384

13:00:07, Info      DISM   DISM.EXE: Executing command line: "C:\WINDOWS\system32\Dism.exe" /Online /Cleanup-Image /RestoreHealth

13:00:08, Warning   DISM   DISM OS Provider: PID=1912 TID=9724 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect

13:00:08, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
13:00:08, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Loading Provider from location C:\Users\Ron\AppData\Local\Temp\D205D094-AE23-4DDE-9CF0-828A4790B1F2\PEProvider.dll - CDISMProviderStore::Internal_GetProvider
13:00:08, Warning   DISM   DISM Provider Store: PID=1912 TID=9724 Failed to Load the provider: C:\Users\Ron\AppData\Local\Temp\D205D094-AE23-4DDE-9CF0-828A4790B1F2\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
13:00:08, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
13:00:08, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
13:00:08, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
13:00:08, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

13:00:08, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Getting Provider OSServices - CDISMProviderStore::GetProvider
13:00:08, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Provider has previously been initialized.  Returning the existing instance. - CDISMProviderStore::Internal_GetProvider

13:00:09, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
13:00:09, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Loading Provider from location C:\Users\Ron\AppData\Local\Temp\D205D094-AE23-4DDE-9CF0-828A4790B1F2\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider
13:00:09, Warning   DISM   DISM Provider Store: PID=1912 TID=9724 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)
13:00:09, Warning   DISM   DISM Provider Store: PID=1912 TID=9724 Failed to Load the provider: C:\Users\Ron\AppData\Local\Temp\D205D094-AE23-4DDE-9CF0-828A4790B1F2\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)
13:00:09, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
13:00:09, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Loading Provider from location C:\Users\Ron\AppData\Local\Temp\D205D094-AE23-4DDE-9CF0-828A4790B1F2\SmiProvider.dll - CDISMProviderStore::Internal_GetProvider
13:00:09, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Connecting to the provider located at C:\Users\Ron\AppData\Local\Temp\D205D094-AE23-4DDE-9CF0-828A4790B1F2\SmiProvider.dll. - CDISMProviderStore::Internal_LoadProvider
13:00:09, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
13:00:09, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
13:00:09, Info      DISM   DISM Provider Store: PID=1912 TID=9724 Loading Provider from location C:\Users\Ron\AppData\Local\Temp\D205D094-AE23-4DDE-9CF0-828A4790B1F2\EmbeddedProvider.dll - CDISMProviderStore::Internal_GetProvider
13:00:09, Warning   DISM   DISM Provider Store: PID=1912 TID=9724 Failed to Load the provider: C:\Users\Ron\AppData\Local\Temp\D205D094-AE23-4DDE-9CF0-828A4790B1F2\EmbeddedProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)

13:00:09, Info      DISM   DISM Package Manager: PID=1912 TID=9724 CBS session options=0x48100! - CDISMPackageManager::Internal_Finalize
13:03:08, Info      DISM   DISM Package Manager: PID=1912 TID=1900  Error in operation: source for package or file not found, ResolveSource() unsuccessful. (CBS HRESULT=0x800f081f) - CCbsConUIHandler::Error
13:03:08, Error     DISM   DISM Package Manager: PID=1912 TID=9724 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)
13:03:08, Error     DISM   DISM Package Manager: PID=1912 TID=9724 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
13:03:08, Error     DISM   DISM Package Manager: PID=1912 TID=9724 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f081f)
13:03:08, Error     DISM   DISM Package Manager: PID=1912 TID=9724 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
13:03:08, Error     DISM   DISM Package Manager: PID=1912 TID=9724 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)
13:03:08, Error     DISM   DISM Package Manager: PID=1912 TID=9724 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)
13:03:08, Info      DISM   DISM Package Manager: PID=1912 TID=9724 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

13:03:08, Info      DISM   DISM.EXE: Image session has been closed. Reboot required=no.
13:03:08, Info      DISM   DISM.EXE:
13:03:08, Info      DISM   DISM.EXE: <----- Ending Dism.exe session ----->
  • dism.log: (source: install.wim) 
    13:06:20, Info      DISM   DISM.EXE: <----- Starting Dism.exe session ----->
13:06:20, Info      DISM   DISM.EXE:
13:06:20, Info      DISM   DISM.EXE: Host machine information: OS Version=10.0.10240, Running architecture=amd64, Number of processors=8
13:06:20, Info      DISM   DISM.EXE: Dism.exe version: 10.0.10240.16384

13:06:20, Info      DISM   DISM.EXE: Executing command line: "C:\WINDOWS\system32\Dism.exe" /Online /Cleanup-Image /RestoreHealth /Source:C:\users\ron\downloads\Microsoft-Windows-Client-Features-Package-AutoMerged-base~31bf3856ad364e35~amd64~~10.0.10240.16384.cab

13:06:21, Warning   DISM   DISM OS Provider: PID=12608 TID=11328 Unable to set the DLL search path to the servicing stack folder. C:\Windows may not point to a valid Windows folder. - CDISMOSServiceManager::Final_OnConnect

13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Loading Provider from location C:\Users\Ron\AppData\Local\Temp\BD1F1F9B-95B3-41C0-9336-5F3CD9D0A587\LogProvider.dll - CDISMProviderStore::Internal_GetProvider
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Connecting to the provider located at C:\Users\Ron\AppData\Local\Temp\BD1F1F9B-95B3-41C0-9336-5F3CD9D0A587\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Loading Provider from location C:\Users\Ron\AppData\Local\Temp\BD1F1F9B-95B3-41C0-9336-5F3CD9D0A587\PEProvider.dll - CDISMProviderStore::Internal_GetProvider
13:06:21, Warning   DISM   DISM Provider Store: PID=12608 TID=11328 Failed to Load the provider: C:\Users\Ron\AppData\Local\Temp\BD1F1F9B-95B3-41C0-9336-5F3CD9D0A587\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Failed to get and initialize the PE Provider.  Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect

13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Loading Provider from location C:\Users\Ron\AppData\Local\Temp\BD1F1F9B-95B3-41C0-9336-5F3CD9D0A587\UnattendProvider.dll - CDISMProviderStore::Internal_GetProvider
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Connecting to the provider located at C:\Users\Ron\AppData\Local\Temp\BD1F1F9B-95B3-41C0-9336-5F3CD9D0A587\UnattendProvider.dll. - CDISMProviderStore::Internal_LoadProvider
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Encountered a servicing provider, performing additional servicing initializations. - CDISMProviderStore::Internal_LoadProvider
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Provider has not previously been encountered.  Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
13:06:21, Info      DISM   DISM Provider Store: PID=12608 TID=11328 Loading Provider from location C:\Users\Ron\AppData\Local\Temp\BD1F1F9B-95B3-41C0-9336-5F3CD9D0A587\Wow64provider.dll - CDISMProviderStore::Internal_GetProvider
13:06:21, Warning   DISM   DISM Provider Store: PID=12608 TID=11328 Failed to get the IDismObject Interface - CDISMProviderStore::Internal_LoadProvider(hr:0x80004002)
13:06:21, Warning   DISM   DISM Provider Store: PID=12608 TID=11328 Failed to Load the provider: C:\Users\Ron\AppData\Local\Temp\BD1F1F9B-95B3-41C0-9336-5F3CD9D0A587\Wow64provider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x80004002)

13:06:22, Info      DISM   DISM Package Manager: PID=12608 TID=11328 Processing the top level command token(cleanup-image). - CPackageManagerCLIHandler::Private_ValidateCmdLine
13:06:22, Info      DISM   DISM Package Manager: PID=12608 TID=11328 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
13:06:22, Info      DISM   DISM Package Manager: PID=12608 TID=11328 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
13:06:22, Warning   DISM   DISM Package Manager: PID=12608 TID=11328 CBS AddSource failed with HRESULT=0x8007007b! - CDISMPackageManager::Internal_Finalize
13:06:22, Info      DISM   DISM Package Manager: PID=12608 TID=11328 CBS session options=0x48100! - CDISMPackageManager::Internal_Finalize
13:08:52, Info      DISM   DISM Package Manager: PID=12608 TID=11404  Error in operation: source for package or file not found, ResolveSource() unsuccessful. (CBS HRESULT=0x800f081f) - CCbsConUIHandler::Error
13:08:52, Error     DISM   DISM Package Manager: PID=12608 TID=11328 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)
13:08:52, Error     DISM   DISM Package Manager: PID=12608 TID=11328 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
13:08:52, Error     DISM   DISM Package Manager: PID=12608 TID=11328 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f081f)
13:08:52, Error     DISM   DISM Package Manager: PID=12608 TID=11328 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
13:08:52, Error     DISM   DISM Package Manager: PID=12608 TID=11328 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)
13:08:52, Error     DISM   DISM Package Manager: PID=12608 TID=11328 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)
13:08:52, Info      DISM   DISM Package Manager: PID=12608 TID=11328 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine

13:08:52, Info      DISM   DISM Manager: PID=11312 TID=9104 Closing session event handle 0x190 - CDISMManager::CloseImageSession
13:08:52, Info      DISM   DISM.EXE: Image session has been closed. Reboot required=no.
13:08:52, Info      DISM   DISM.EXE:
13:08:52, Info      DISM   DISM.EXE: <----- Ending Dism.exe session ----->
windows-10
dism
sfc
asked on Super User Sep 28, 2015 by Ron Rosenfeld • edited Oct 17, 2020 by JW0914

2 Answers

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1
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I was finally able to repair my Windows installation such that SFC returned a normal result.

Using a freshly downloaded USB image of W10, I did an inplace upgrade as suggested in magicandre1981's comments.

After that, there was a different file that was corrupt and could not be repaired.

Again, DISM did not initially repair this. However, I was able to determine that the file in question was located in the C:\windows\winsxs and also the C:\windows\system32 folders.

Since the previous installation did not flag that file as corrupt, I figured I could use the previous installations copy of that file as a good file.

Before running DISM again, I executed the following from an elevated command prompt and then re-booted the machine, as per instructions in an article at thewindowsclub.com which is not presently accessible. I'm not sure if the reboot is necessary, as that is not mentioned in another article.

net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv
net stop bits
net start bits
net stop cryptsvc
cd %systemroot%\system32
ren catroot2 catroot2old
net start cryptsvc

By running DISM, and using c:\windows.old\windows\winsxs as the Source, I was able to repair the store. And then running SFC resulted in the original file being repaired.

Why this is happening, I have no idea. On a different machine, (and different internet connection/ISP) the upgraded (from W7) W10 installation also showed a corrupt file when running SFC. On that machine, DISM was able to repair it using the default Windows Update as a source.

answered on Super User Oct 23, 2015 by Ron Rosenfeld • edited Oct 23, 2015 by Ron Rosenfeld
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The the DISM.log I see this error:

AddSource failed with HRESULT=0x8007007b! 
Error in operation: source for package or file not found, ResolveSource() unsuccessful.

Error 0x8007007b means ERROR_INVALID_NAME:

C:\>err 0x8007007b
# for hex 0x8007007b / decimal -2147024773
  STIERR_INVALID_DEVICE_NAME                                     stierr.h
# as an HRESULT: Severity: FAILURE (1), FACILITY_WIN32 (0x7), Code 0x7b
# for hex 0x7b / decimal 123
  ERROR_INVALID_NAME                                             winerror.h
# The filename, directory name, or volume label syntax is
# incorrect.
# 2 matches found for "0x8007007b"

Make sure the drive D: is really your DVD/mounted ISO drive.

I extracted the 2 packages into .cab files and uploaded them to my OneDrive.

Download and extract both into C:\Source:

https://www.dropbox.com/s/ijpex5tax011ved/Microsoft-Windows-Client-Features-Package-AutoMerged-windows~31bf3856ad364e35~amd64~~10.0.10240.16384.cab?dl=0

https://www.dropbox.com/s/588ka8pv7uai2he/Microsoft-OneCore-Fonts-DesktopFonts-windows-Package~31bf3856ad364e35~amd64~~10.0.10240.16384.cab?dl=0

And now run this command:

dism /online /cleanup-image /restorehealth /source:C:\Source

Does this work?

answered on Super User Sep 29, 2015 by magicandre1981 • edited Sep 29, 2015 by magicandre1981

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