Sorry if this is a bit technical, I posted it earlier on MS support forums but they weren't helpful so I'm hoping if someone here had the same issue and was able to fix it. I got my free Windows 10 upgrade yesterday and it installed with no errors or issues. Everything works fine, all devices have their drivers installed, I did not install any additional driver or application since I upgraded yesterday. The issue is with the new Xbox app, when I try to run it it pops up for a second and crashes. I found the following error in Windows event viewer:
Log Name: Application
Source: Microsoft-Windows-Immersive-Shell
Date: 7/30/2015 6:07:29 PM
Event ID: 5973
Task Category: (5973)
Level: Error
Keywords:
User: ZAID-HOME-PC\Zaid
Computer: Zaid-Home-PC
Description:
Activation of app Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<EventID>5973</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>5973</Task>
<Opcode>0</Opcode>
<Keywords>0x2000000000000000</Keywords>
<TimeCreated SystemTime="2015-07-30T15:07:29.767631500Z" />
<EventRecordID>656</EventRecordID>
<Correlation />
<Execution ProcessID="4288" ThreadID="2736" />
<Channel>Application</Channel>
<Computer>Zaid-Home-PC</Computer>
<Security UserID="S-1-5-21-1677041472-2942404152-2187633501-1001" />
</System>
<EventData>
<Data Name="AppId">Microsoft.XboxApp_8wekyb3d8bbwe!Microsoft.XboxApp</Data>
<Data Name="ErrorCode">-2144927141</Data>
</EventData>
</Event>
All other applications desktop and modern style work fine except for Xbox. I then went and opened the store to see if there is any update available for it and indeed there was an update yet it failed to install. There is a message that says (Try that again) and a see details link next to it. Viewing the details shows the following message:
Try that again
Something went wrong
The error code is 0x80073B0F, in case you need it.
MS support suggest I turn off my anti-virus (Windows Defender) and do a wsreset so I did but it did not help Can someone tell me how to fix this.
My basic device information:
Toshiba Satellite L500
Intel Core i3 M330 @ 2.13 GHz
8GB DDR3 Ram
ATI Mobility Radeon HD 4500
Seems not many people are having this exact issue. I've come back to your post many times just to see if there was an update. I found the solution for this issue. You'll have to be patient while it completes. It keeps you from wiping your rig though.
http://winsupersite.com/windows-10/fixing-windows-10-apps-wont-launch-or-hang-apps-splash-screen
The potential fix goes back to similar issues experienced during earlier Builds, which includes executing a PowerShell command at an elevated command prompt.
The PowerShell command:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Hopefully this also works for you!
Only Microsoft support is going to provide an official supported answer on such a new release and issue. I found the following resource to be the most relevant to your situation by referencing the error code(s) found within your event log transcript: http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_desktop/build-9926-most-of-modern-ui-not-working/d87e1903-661d-48b2-b2eb-41c0ab615d55
By the end of it, users reported that despite the suggested fixes, only re-installing really got them back into a working state. Inevitably the next header...
Sucks, and probably isn't the answer you're looking to find. The reality is that the software has just been released, and that now-a-days it's easier to update as time goes on versus ensuring normal operation out of the gate. Alternatively, you can wait for an update that could patch this.
I upgraded to $LINUX_FLAVOR instead. :-)
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