Failiure to update Windows defender virus & spyware definition - 0x8024402c

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An error with error code 0x8024402c is thrown each time while trying to update Windows Defender's virus & spyware definition.

Checked the following for diagnosis, and found no problem with these;

  1. No pending important updates in Windows Update (automatic update option is checked)
  2. No other antivirus installed
  3. Windows Update Agent is up to date
  4. No proxy server involved

What else do I have to check?


👉 UPDATE

If the chosen answer below doesn't work for you, here's another solution that may work; change your DNS server IP to Google's, see how to do that here.

windows-update
anti-virus
windows-defender
asked on Super User Jul 3, 2015 by (unknown user) • edited Jul 7, 2016 by (unknown user)

1 Answer

1

Windows defender virus & spyware definition not updating

Run the Microsoft "Fixit" application.

When you use the Windows Update website or the Microsoft Update website to check for and install updates, you may receive one of the errors that are listed in the "Symptoms" section.

Windows 8.1, Windows 8 or Windows 7

The Automatically diagnose and fix common problems with Windows Update troubleshooter may automatically fix the problem described in this article.

There is a link on the page to Microsoft Fixit - the run now button

...

Symptoms

When you use the Windows Update website or the Microsoft Update website to check for and install updates, you may receive one of the following error code in the error messages:

...

0x8024402C -2145107924 WU_E_PT_WINHTTP_NAME_NOT_RESOLVED

...

Cause

These errors may be caused by any of the following issues:

  • Programs or processes that interfere with Internet communications
  • Resource issues on the computer
  • High Internet activity
  • Recoverable database errors

Source Temporary connection-related errors may occur when you use Windows Update or Microsoft Update


Additional troubleshooting steps

If the above doesn't fix your issue, then see How to solve connection problems concerning Windows Update or Microsoft Update.

answered on Super User Jul 3, 2015 by DavidPostill • edited Jul 9, 2015 by DavidPostill

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