Really need some advice, as I don't know what to do now!
I was using my computer as normal and had an Avast Anti Virus message pop up along the lines of, "Avast update restart computer?" I clicked on yes. On start up it showed a blue screen and the following system error 0xc0000225.
I then held down the power key and tried to trouble shoot by trying to restore the system to a previous date. I encountered the following error: "System restore could not access a file because an antivirus program is running on the computer. Temporarily disable your antivirus program and retry system restore. An unspecified error occurred during system restore (0x80070005)"
How would I disable the antivirus if I can't even get into my computer?
btw my operating system is windows 8.1
Thanks a million!
I had the same problem. I had a problem with my PC so I did a system restore without disabling Avast antivirus. I ended up getting a 0xc0000225 error, trying safe mode simply rebooted the computer. After doing every fix I could think of, system restore from boot drive, startup repair, chkdsk /r, sfc, manually copying system files.. all failed to fix the problem. I found a fix online that repaired the problem:
Boot from a recovery drive or DVD. (There are a lot of tutorials on how to do this.)
select disk 0
then enter the command list volume
. select volume #
(replace the # symbol with the drive letter.). X
as my example. Enter the command assign letter x
exit
This will get you back to the command prompt. bcdboot C:\windows /s x: /f uefi
. Remember if you used a different drive letter than in my example, type it instead of X
. exit
and reboot the computer.You will now have an additional option on your bootloader. You must select the new one that corresponds with the new system volume.
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