Really need some advice, as I don't know what to do now!
I was using my computer as normal and had an Avast Anti Virus message pop up along the lines of, "Avast update restart computer?" I clicked on yes. On start up it showed a blue screen and the following system error 0xc0000225.
I then held down the power key and tried to trouble shoot by trying to restore the system to a previous date. I encountered the following error: "System restore could not access a file because an antivirus program is running on the computer. Temporarily disable your antivirus program and retry system restore. An unspecified error occurred during system restore (0x80070005)"
How would I disable the antivirus if I can't even get into my computer?
btw my operating system is windows 8.1
Thanks a million!
I had the same problem. I had a problem with my PC so I did a system restore without disabling Avast antivirus. I ended up getting a 0xc0000225 error, trying safe mode simply rebooted the computer. After doing every fix I could think of, system restore from boot drive, startup repair, chkdsk /r, sfc, manually copying system files.. all failed to fix the problem. I found a fix online that repaired the problem:
Boot from a recovery drive or DVD. (There are a lot of tutorials on how to do this.)
select disk 0then enter the command
select volume #(replace the # symbol with the drive letter.).
Xas my example. Enter the command
assign letter x
exitThis will get you back to the command prompt.
bcdboot C:\windows /s x: /f uefi. Remember if you used a different drive letter than in my example, type it instead of
exitand reboot the computer.
You will now have an additional option on your bootloader. You must select the new one that corresponds with the new system volume.
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