Windows installer fails to update itself with error 0x80073701 ERROR_SXS_ASSEMBLY_MISSING and will not load any other updates
Another symptom is that it claims that there has been no last update installation ever. It quotes a null in a non-existing source code file on somebody's d: drive:
2014-12-27 00:12:17, Error CSI 00000351@2014/12/26:23:12:17.141 (F) d:\win7sp1_gdr\base\wcp
\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function
CCSDirectTransaction::LockComponent expression: (null)
And it appears from the CBS.log below that it cannot find WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.256 . de-DE in that package name indicates something in standard German. The installation is in Danish.
This is Windows 7 Professional, so I cannot just install other languages as suggested for some solutions as suggested on one Microsoft page (only bigger versions allow multiple language packs).
I have tried following this suggestion: http://support.microsoft.com/kb/971058/en-us
The fixit automatic troubleshooting program linked from that page determines that Windows Update needs updating, which fails.
The manual procedure fails at point 11: Install the latest Windows Update Agent. So it just achieves to disable internet access until the machine is restarted. The mentioned files gpkcsp.dll, initpki.dll, msxml.dll, muweb.dll, sccbase.dll, slbcsp.dll, wuaueng1.dll, wucltui.dll and wuweb.dll do not exist. For the files browseui.dll, mshtml.dll, qmgr.dll and shdocvw.dll it says something to the effect of shared library loaded, but DllRegisterServer attachment point not found.
As instructed, I have tried with/without point 4.
I also tried the unorthodox suggestion of using Vistalizator (http://www.froggie.sk/index.html), but it failed installing the German language pack.
All attempts so far failed with the error in the headline in some guise, ie. have no effect.
System Update Readiness Tool reports no problems and sfc /scannow the same.
The problem appears to be similar to some problems people had installing SP1, but this machine already has SP1 installed.
CBS.log says:
2014-12-27 00:12:16, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~da-DK~7.6.7600.320, Update: Aux-64and32
2014-12-27 00:12:16, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~da-DK~7.6.7600.320, Update: Aux-64and32, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_da-dk_d9072471cf1d591b
2014-12-27 00:12:16, Info CSI 0000034b Performing 1 operations; 1 are not lock/unlock and follow:
AddCat (14): flags: 0 catfile: @0x198c248
2014-12-27 00:12:16, Info CSI 0000034c Performing 1 operations; 1 are not lock/unlock and follow:
Stage (1): flags: 8 app: [Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.320, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"da-DK", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0x198cab8
2014-12-27 00:12:16, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.320, Update: Aux-64and32
2014-12-27 00:12:16, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.320, Update: Aux-64and32, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_de-de_d632b9add0f3adb5
2014-12-27 00:12:16, Info CSI 0000034d Performing 1 operations; 1 are not lock/unlock and follow:
AddCat (14): flags: 0 catfile: @0xb56888
2014-12-27 00:12:17, Info CSI 0000034e Performing 1 operations; 1 are not lock/unlock and follow:
Stage (1): flags: 8 app: [Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.320, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0xb566d8
2014-12-27 00:12:17, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~hu-HU~7.6.7600.320, Update: Aux-64and32
2014-12-27 00:12:17, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~hu-HU~7.6.7600.320, Update: Aux-64and32, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.320_hu-hu_6916e2d1972a909d
2014-12-27 00:12:17, Info CSI 0000034f Performing 1 operations; 1 are not lock/unlock and follow:
AddCat (14): flags: 0 catfile: @0xb56be8
2014-12-27 00:12:17, Info CSI 00000350 Performing 1 operations; 1 are not lock/unlock and follow:
Stage (1): flags: 8 app: [Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.320, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"hu-HU", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral]) comp: (null) man: @0xb56648
2014-12-27 00:12:17, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.256, Update: Aux
2014-12-27 00:12:17, Info CBS Exec: Resolving Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.256, Update: Aux, PinDeployment: amd64_microsoft-windows-w..oyment-languagepack_31bf3856ad364e35_7.6.7600.256_de-de_d631806fd0f4d02b
2014-12-27 00:12:17, Error CSI 00000351@2014/12/26:23:12:17.141 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2014-12-27 00:12:17, Error CSI 00000352 (F) STATUS_SXS_ASSEMBLY_MISSING #7307067# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2014-12-27 00:12:17, Error CSI 00000353 (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #7306952# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-WindowsUpdateClient-Aux.Deployment-LanguagePack, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"de-DE", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [77]"WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.256.Aux", rah = [2]"32", manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2014-12-27 00:12:17, Info CBS Failed to pin deployment while resolving Update: Aux from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-12-27 00:12:17, Info CBS Failed to resolve item[0] in Package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.256, Update: Aux [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-12-27 00:12:17, Info CBS Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-12-27 00:12:17, Error CBS Failed to resolve execution package: WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~amd64~de-DE~7.6.7600.256 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-12-27 00:12:17, Info CSI 00000354@2014/12/26:23:12:17.320 CSI Transaction @0x4a5460 destroyed
2014-12-27 00:12:17, Info CBS Perf: Resolve chain complete.
2014-12-27 00:12:17, Info CBS Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-12-27 00:12:17, Error CBS Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2014-12-27 00:12:17, Info CBS WER: Generating failure report for package: WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320, status: 0x80073701, failure source: Resolve, start state: Absent, target state: Staged, client id: WindowsUpdateAgent
2014-12-27 00:12:17, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-12-27 00:12:17, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it...
2014-12-27 00:12:17, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...
2014-12-27 00:12:18, Info CBS Reboot mark refs: 0
2014-12-27 00:12:18, Info CBS SQM: Reporting package change for package: WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320, current: Absent, pending: Default, start: Absent, applicable: Installed, target: Staged, limit: Staged, hotpatch status: StillGoing, status: 0x0, failure source: Resolve, reboot required: False, client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 1484, first merged sequence: 1484
2014-12-27 00:12:18, Info CBS SQM: Upload requested for report: PackageChangeBegin_WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320, session id: 142859, sample type: Standard
2014-12-27 00:12:18, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2014-12-27 00:12:18, Info CBS SQM: Reporting package change completion for package: WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320, current: Absent, original: Absent, target: Staged, status: 0x80073701, failure source: Resolve, failure details: "(null)", client id: WindowsUpdateAgent, initiated offline: False, execution sequence: 1484, first merged sequence: 1484
2014-12-27 00:12:18, Info CBS SQM: resolve time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-12-27 00:12:18, Info CBS SQM: stage time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-12-27 00:12:18, Info CBS SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2014-12-27 00:12:18, Info CBS SQM: Upload requested for report: PackageChangeEnd_WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320, session id: 142862, sample type: Standard
2014-12-27 00:12:18, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2014-12-27 00:12:18, Info CBS Enabling LKG boot option
2014-12-27 00:12:18, Info CBS Exec: End: nested restore point - complete.
2014-12-27 00:12:18, Info CBS Restored system sleep block state: 0x80000000
2014-12-27 00:12:18, Info CBS Exec: Processing complete. Session: 30417249_1631225687, Package: WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
I would be greatful for any suggestions - thank you.
nsandersen2 Answers
magicandre1981's suggestion in the comments worked:
Do an in-place upgrade to fix WinSxS issues.
magicandre1981 Dec 27 '14 at 7:26
After a year I figured it was OK to add your answer as the answer!
CommunityI'm not sure if this was ever properly answered, but the solution to this is as follows:
1) From elevated command prompt, run:
DISM.EXE /online /get-packages
DISM should return an entry similar to the following:
Package Identity : Package_for_RollupFix~31bf3856ad364e35~amd64~~15063.674.1.8
State : Installed
Release Type : Security Update
Install Time : 10/11/2017 2:39 AM
2) Select the full Package_for_RollupFix~ ... string shown above and right-click the command prompt to copy it.
Next, run the following, having pasted the previously copied string after /PackageName:
DISM.EXE /online /Remove-Package /PackageName:Package_for_RollupFix~31bf3856ad364e35~amd64~~15063.674.1.8
This essentially removes all previously installed cumulative updates on the device and will take about 30-45 minutes. You can monitor the progress in the C:\Windows\Logs\CBS\CBS.log
Once complete, a reboot is required. Once rebooted, you should be able to install the latest cumulative update.
As a side note, if anyone knows someone at Microsoft that can look at this post, the solution to this problem is simple. They're using old Windows 7 update logic that looks for the assembly file for a particular update previously installed. If it's not there, it fails. The problem is that you don't need it to install a cumulative update. The update agent should simply bypass these unnecessary checks and install the damn update. The latest update installs nearly EVERYTIME you remove the previous rollup bundle applied to the device, which essentially returns the machine to an unpatched state anyways. So, with that in mind, why would a cumulative update ever be expected fail simply because a previously installed update's assembly file is missing? It makes zero sense as the latest update supersedes it and does not consider it an actual prerequisite (otherwise the latest cumulative update wouldn't install on an unpatched machine until previous updates were).
Truthfully, I'm not sure if this is a logic issue associated with an antiquated Windows Update agent that has not been fully optimized to take into account the way Windows 10 updates differ from previous updates released by Microsoft, or if this error is simply the result of a design / concept failure of the Windows Update Agent itself. Either way, it needs to be revisited because, quite honestly, updates should fail for very few reasons, most of which should be attributed to access restrictions of some variety (can't access a file, file in use, etc). Not silly pre-reqs. This goes especially for security updates. With a security update, you know that a particular file is vulnerable when loaded into memory. If the update can locate the file and access it, very little should prevent the update from downloading, unpacking and replacing. I feel this is one reason why Microsoft OS's are continually exploited: High degree of patching failure.
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