microsoft visual c++ 2008 redistributable package x64, error 1935

4

I am working on Alienware 17, OS Windows 10 preview.
When I try to install Open office it in turn tries to Install Microsoft visual c++ 2008 redistributable package x64 which then gives me following error.
enter image description here

I get same error if I try downloading and installing package directly from Microsoft. directly.
I have already have installed Microsoft visual c++ 2010 redistributable package x64 and it went fine.

EDIT1: Found some extra info in Event Log

General:

Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}

Detail:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="MsiInstaller" /> 
  <EventID Qualifiers="0">11935</EventID> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2014-10-19T12:40:02.000000000Z" /> 
  <EventRecordID>1027</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>WIN-A46VO5QU58T</Computer> 
  <Security UserID="S-1-5-21-2352286874-2299599541-1968600816-1000" /> 
  </System>
- <EventData>
  <Data>Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x800736FD. assembly interface: IAssemblyCacheItem, function: Commit, component: {03329364-ED3E-3EF1-ACB0-C1E9F5282929}</Data> 
  <Data>(NULL)</Data> 
  <Data>(NULL)</Data> 
  <Data>(NULL)</Data> 
  <Data>(NULL)</Data> 
  <Data>(NULL)</Data> 
  <Data /> 
  <Binary>7B39424535313845362D454343362D333541392D383845342D3837373535433037323030467D</Binary> 
  </EventData>
  </Event>

EDIT2 : To @magicandre1981's comment
Fix it gives following error:
enter image description here

Has anyone ran into similar problem and knows whats going on?

openoffice
windows-10-preview
asked on Super User Oct 19, 2014 by Matas Vaitkevicius • edited Oct 20, 2014 by Matas Vaitkevicius

1 Answer

0

For me, the following solution (see quotation below) worked, when I couldn't install the 2008 package (2010 had installed without any problem) on Windows 10. I had tried everything else I could find on the Internet, like changing permissions on the WinSXS folder, but nothing worked.

I looked into my Windows CBS log file and found an error that was logged when the install of the 2008 package failed. It said Error STATUS_RM_NOT_ACTIVE, so I Googled that and arrived at a page that explained it meant "transaction support within the specified resource manager is not started or was shut down due to an error". When I Googled that, I found the aforementioned page.

This issue occurs if the Windows file system transaction log is corrupted. The Windows file system uses the transaction log to recover system transactions when a file error occurs.

To fix this problem, follow these steps:

  1. Click Start, type cmd in the Start Search box, and then right-click cmd in the Programs list.

  2. Click Run as administrator, and then click Continue. If you are prompted for an administrator password or for confirmation, type the password, or click Allow.

  3. At a command prompt, type the following command, and then press ENTER:
    fsutil resource setautoreset true c:\

Note: These steps assume that Windows is installed in the default location, on drive C. If this is not the case, adjust the drive letter of the folder path to match your configuration.

  1. Restart the computer

Don't forget to restart!

answered on Super User Dec 12, 2018 by Cerberus • edited Jun 12, 2020 by Community

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