BSOD Asus G750JM Win8.1

1

I have been getting random reboots and/or bsod's on my G750JM that I very recently bought. Everytime it does this the error is:

DRIVER_POWER_STATE_FAILURE

The bug check in my event logs shows this:

- System 

  - Provider 

   [ Name]  Microsoft-Windows-WER-SystemErrorReporting 
   [ Guid]  {ABCE23E7-DE45-4366-8631-84FA6C525952} 
   [ EventSourceName]  BugCheck 

  - EventID 1001 

   [ Qualifiers]  16384 

   Version 0 

   Level 2 

   Task 0 

   Opcode 0 

   Keywords 0x80000000000000 

  - TimeCreated 

   [ SystemTime]  2014-06-12T05:34:20.000000000Z 

   EventRecordID 4824 

   Correlation 

  - Execution 

   [ ProcessID]  0 
   [ ThreadID]  0 

   Channel System 

   Computer beardedeagle 

   Security 


- EventData 

  param1 0x0000009f (0x0000000000000003, 0xffffe00070fa7880, 0xffffd000209f0930, 0xffffe00070ff49c0) 
  param2 C:\Windows\MEMORY.DMP 
  param3 061214-29187-01 

I checked the MEMORY.DMP and as far as I can see it is empty (unless I am not opening it with a specific program, totally possible since windows is not my normal thing.)

I have tried several things to try to pinpoint the problem such as reseating the ram and the hard drives, "Error Checking" the disk under disk properties, running a memory check, verifying all the drivers installed have signitures, updating to the latest NVIDIA driver, updating to the latest INF driver, and making sure I am running the most recent bios version. I have also run a system file check and uninstalled all asus bloatware that is in the install/uninstall manager. I cannot seem to get a handle on the situation or find anything truly helpful through Google searches.

Here is the minidump:

https://files.secureserver.net/0su9ZHsQyRtfE5

I have also enabled verifier.exe to run against all drivers and will keep it running for somet time. Any and all help/suggestions are much appreciated. If more information is needed I can provide it.

I am not sure what all information is needed from bluescreenview but here is a screenshot:

enter image description here

*Update: After removing the bloatware and enabling the verifier.exe application it has been about 24 hours since the last reboot or bsod. Will updated if it happens again. Any additional information is appreciated as I would like to get to the bottom of this.

windows
windows-8
drivers
windows-8.1
bsod
asked on Super User Jun 12, 2014 by beardedeagle • edited Jun 13, 2014 by beardedeagle

1 Answer

0

Removing the bloatware and enabling the verifier is what fixed it for me. Closing question.

answered on Super User Aug 30, 2014 by beardedeagle

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