Getting error 0x80070002 when I try to install IIS in Windows Features


Here's exactly what happens: I go to Programs and Features > Turn Windows features on or off. Then, check the box for IIS, and hit OK.

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It seems to be installing for a second then shows these error messages and closes out.

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All it says that's slightly helpful is "The system can not find the file specified."

I'm running Windows 8.1 Pro on a Dell Inspiron 660s.

asked on Super User May 4, 2014 by Phoenix Logan • edited Jun 14, 2017 by fixer1234

1 Answer


After running an sfc /SCANNOW, it said I had a pending operation that required me to restart my computer before scanning.

When I restarted, I got some message on boot (too fast to read) and when it booted up it said We couldn't complete the features - Undoing changes.

When I checked Windows Features, IIS was installed. This must've happened because I had uninstalled it earlier and something went wrong with that.

When I went to uninstall it, it failed and gave me the same message saying that it couldn't complete the features.

I did some research and found out this is a problem with the Windows 8.1 April Update.

answered on Super User May 4, 2014 by Phoenix Logan • edited May 4, 2014 by Phoenix Logan

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