I have been using Windows 8 for a few months now, and today my taskbar has been crashing every few seconds. The taskbar will lose all its icons, then they will all reappear in a few seconds. File Explorer also crashes, however all my programs remain intact.
I've spent the last few hours looking everywhere online, and I couldn't find a solution. How can I analyze and fix this issue?
This is the error event that got logged:
Log Name: Application
Source: Application Error
Date: 08/03/2014 21:55:33
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Turtle
Description:
Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: verifier.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f7
Exception code: 0x80000003
Fault offset: 0x000000000000abd4
Faulting process id: 0x2dfc
Faulting application start time: 0x01cf3b18fa56ab86
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\verifier.dll
Report Id: 5eb78db3-a70c-11e3-8277-8056f2a58ef6
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-03-08T21:55:33.000000000Z" />
<EventRecordID>21019</EventRecordID>
<Channel>Application</Channel>
<Computer>Turtle</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.3.9600.16441</Data>
<Data>5265dec8</Data>
<Data>verifier.dll</Data>
<Data>6.3.9600.16384</Data>
<Data>5215f8f7</Data>
<Data>80000003</Data>
<Data>000000000000abd4</Data>
<Data>2dfc</Data>
<Data>01cf3b18fa56ab86</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Windows\system32\verifier.dll</Data>
<Data>5eb78db3-a70c-11e3-8277-8056f2a58ef6</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
In the Event Viewer there is a 'Event Log Online Help' button which gives a 404 error.
The sfc.exe
command did not find any integrity violations.
I've tried merging this .reg
file into the registry:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\Explorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,44,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpType"=dword:00000002
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe]
"GlobalFlag"=dword:02000100
"PageHeapFlags"=dword:00000003
No dumps where created, however.
If you have Windows Restore enabled, try restoring to a previous point. If that does not help I would create new user or user profile.
As you have also tried sfc
method, if this does not help I believe the only way to fix it is to reinstall Windows.
Exact thing happened to me today on 8.1 laptop. Problem did not occur in Safe Mode, so I worked my way through turning Services on and off. Found Windows Error Reporting Service to be the culprit. Disabled the Service and laptop working now. Might continue to find cause for this service failing.
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