Blue screen error with windows 7

1

I formatted my computer using a Windows XP cd, then I decided to install Windows 7 Pro. After some downtime, the blue screen appeared. This time just restarted the computer.

Thinking it would be a mistake on the version of Windows installed, I installed Windows 7 Ultimate. After a few hours I put to update and went to sleep. Upon waking, there was the blue screen again. I wonder if someone could help me identify the error.

Even before formatting I used Windows 8 and he never had this problem. My hardware: 500gb HD, Intel i3 processor, 4GB RAM.

Any idea how to fix this?

Image of the blue screen error: http://bit.ly/1etSQuq


Update:

BlueScreenViewer showed this:

112513-67408-01.dmp 25/11/2013 06:57:02 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e 0x80000004 0x924cd451 0x8df97ac4 0x8df976a0 igdkmd32.sys igdkmd32.sys+2ae451 Intel Graphics Kernel Mode Driver Intel Graphics Accelerator Drivers for Windows 8(R) Intel Corporation 9.17.10.3347 32-bit igdkmd32.sys+2ae451 ntkrnlpa.exe+20ab34 ntkrnlpa.exe+c6144 ntkrnlpa.exe+7daab C:\Windows\MiniDump\112513-67408-01.dmp 4 15 7601 149.504 25/11/2013 10:21:33

That means I installed the driver referring to windows 8 and not the windows 7? If yes, how can I uninstall it?

windows-7
windows
bsod
windows-error-reporting
asked on Super User Nov 25, 2013 by Anne • edited Nov 25, 2013 by Anne

1 Answer

3

igdkmd32.sys is the driver for your Intel HD graphic which is build in to the Intel i3.

Download the latest driver from Intel and install it:

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=HD%20Graphics

answered on Super User Nov 25, 2013 by magicandre1981

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