BSOD Windows 7 KERNEL_MODE_EXCEPTION_NOT_HANDLED 0xc0000005 ntkrnlpa.exe

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This is my first post on here. I'm having an issue with a Dell OptiPlex 790 running windows 7 32-bit, we have many of these computers on our domain without any issues, just this one.

The computer will randomly lockup and then stop displaying video and wont respond. I have tried a few things already like checking the event logs, updating video and chipset drivers, running chkdsk and a few other things without any luck. Finally yesterday the issue created a minidump, please see below

Blockquote

Dump File : 110613-27580-01.dmp

Crash Time : 11/6/2013 17:35

Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x82e61be0 Parameter 3 : 0xb8f6b978 Parameter 4 : 0x00000000 Caused By Driver : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+226be0 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.1.7601.18205 (win7sp1_gdr.130708-1532) Processor : 32-bit Crash Address : ntkrnlpa.exe+226be0 Stack Address 1 : ntkrnlpa.exe+226b1f Stack Address 2 : ntkrnlpa.exe+2260bb Stack Address 3 : ntkrnlpa.exe+225839 Computer Name : \H956XQ1 Full Path : \H956XQ1\C$\Windows\MiniDump\110613-27580-01.dmp Processors Count : 4 Major Version : 15 Minor Version : 7601 Dump File Size : 149,864 Dump File Time : 11/6/2013 17:39

windows-7
windows
drivers
crash
bsod
asked on Super User Nov 7, 2013 by user270226

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