Windows Backup Error

1

Okay so I set up Windows 7 File Recovery and I keep getting the same result after backing up my computer I click on the "View skipped files" and it is always the same two files.

enter image description here

I keep getting these two errors:

Backup encountered a problem while backing up file C:\Users\Acronis Agent User\Contacts. Error:(The system cannot find the file specified. (0x80070002)) Backup encountered a problem while backing up file C:\Users\Acronis Agent User\Searches. Error:(The system cannot find the file specified. (0x80070002))

It is true these two files do not exist, nor should they I have removed Acronis, why does Windows 7 File Recovery keep trying to back them up?

Any ideas?

windows-8
windows-backup
asked on Super User Oct 2, 2013 by TheXed • edited Oct 2, 2013 by TheXed

1 Answer

0

Is it possible that the files are hidden rather than removed? Try just excluding the defunct Acronis folder.

Also, just a note, when you post a screenshot, try to capture just the window in question rather than the full screen. While you have that error window selected, use Alt-PrtScreen (or Alt-Shift-PrtScreen if the PrtScreen functionality requires the Shift key too.) This will capture just the active window, a lot smaller image.

answered on Super User Oct 2, 2013 by Debra

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