Any idea how to fix it?
Computer is a Gateway FX6802. Intel Core i7 940 @ 2.93GHz 12.0 GB Ram 64-bit Windows 7 OS
I got a new monitor to replace one of the monitor's in my 2-monitor setup. But I don't see how that would cause such a problem.
Also, although this BSOD (blue screen of death) problem is new, I've had a problem for years where the computer will suddenly freeze solid, requiring hard reboot. It often happens very soon after coming out of sleep, but also at other times. I don't know if the two problems are related at all.
I keep getting this error message on the blue screen every morning for the last several days, but the stop code changes slightly in the third section in parentheses (a previous time, it was 0xFFFFFA800C8DCE30
):
INTERNAL_POWER_ERROR
Technical information:
*** STOP: 0x000000A0 (0x0000000000000001,0x0000000000000006,0xFFFFFA800C8DCE30,0
x0000000000000000)
Windows Event Viewer says:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41
Version 2
Level 1
Task 63
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2013-09-06T18:19:28.540024600Z
EventRecordID 827962
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer FXPC
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 160
BugcheckParameter1 0x1
BugcheckParameter2 0x6
BugcheckParameter3 0xfffffa800cb112c0
BugcheckParameter4 0x0
SleepInProgress true
PowerButtonTimestamp 0
Another crash on 12/21/2013. I didn't see an actual BlueScreen, everything just froze. Hard reboot required. It happened about 5-10 minutes after starting up the computer from the off position (not sleep/hibernation).
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 117
BCP1: FFFFFA800A143010
BCP2: FFFFF880059DCE30
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\122113-24944-01.dmp
C:\Users\Nick\AppData\Local\Temp\WER-178433-0.sysdata.xml
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It sounds like it's a hardware issue. You should probably call your computer manufacture. If you want to troubleshot it yourself you could try using system restore to undo recent software changes. This article might help you troubleshoot.
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