How to resolve 0xc000007b error opening Adobe After Effects?

2

I have installed Adobe CS6 on Windows 8 and get the error "0xc000007b" every time I open open Adobe After Effects. All other Adobe software, including Photoshop and Premiere Pro, work perfectly. I have looked online extensively but have not found any solutions.

What can I try/do to resolve this error?

  • OS: Windows 8 (64 bit)
  • CPU: Intel Core i3-3110M 2,40GHz
  • RAM: 6GB DD3
  • FX: AMD Radeon HD 7670M

When I open Adobe After Effects CS6 with Dependency Walker, this message appears:

Error: At least one module has an unresolved import due to a missing export function in an implicitly dependent module.

Error: Modules with different CPU types were found.

Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module."

What can I do to resolve this error?

windows-8
adobe-after-effects
asked on Super User May 17, 2013 by user225170 • edited Dec 23, 2017 by Blackwood

1 Answer

2

This error means, that the program tries to load a DLL with the wrong CPU architecture (32/64Bit).

C:\Users\André>err 0xc000007b
# for hex 0xc000007b / decimal -1073741701
  STATUS_INVALID_IMAGE_FORMAT                                    ntstatus.h
# {Bad Image}
# %hs is either not designed to run on Windows or it contains
# an error. Try installing the program again using the
# original installation media or contact your system
# administrator or the software vendor for support.

Use Depends.exe to analyze the Adobe After Effects start and look which DLL is causing it.

Use the Profiling feature (F7)

enter image description here

click ok to start the profiling:

enter image description here

After the error occured you should see the failing DLL in red:

enter image description here

answered on Super User May 18, 2013 by magicandre1981

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