Outlook 2010 receiving the following error when trying to send emails using additional mail accounts. Sending from the default mail account works fine.
Task 'Info@domain.com reported error (0x8004010F)
: 'Outlook data file cannot be accessed.'
Mail server is Exchange 2010. The user has full access and send permissions on required mailboxes.
I have re-created the user's Outlook profile twice.
Can someone please offer some ideas?
I have got these problems before, although I'm not quite sure about the exact error message.
In my case I was only able to fix it by a complete removal and reinstallation of Outlook.
When you say you re-created the profile, did you completely remove the account from Outlook? Did the error came back before importing the old emails?
If you can answer both questions with a Yes I don't think there is another option but removing and reinstalling Outlook
Picked this solution up a while back:
Attention: The above actions are to identify the exact location of your current Outlook data file which is very essential for the next steps.
If you want to set the new Outlook profile as the default profile, follow these steps: On the General tab of the Mail dialog box, select Always use this profile.
Click the drop-down under Always use this profile, and then select the new profile.
Click OK to close the Mail dialog box.
Now you can open your Outlook again. An the error would not appear again. Then you can follow the path mentioned above to import the previous Outlook data file. More details refer to : [
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