Adding printer in Windows 7 x32 causes 0x000006be error

6

I am trying to add a local printer in Windows 7 station. I receive an 0x000006be error. This is the first time I am installing this printer driver on this station.

Please advice.

windows-7
drivers
printer
asked on Super User Jun 14, 2011 by Dean

4 Answers

5

You likely have driver corruption issue. You can try to remove all printer driver and reinstall them. A similar thread exists over technet: http://social.technet.microsoft.com/Forums/en/itprovistaprinting/thread/3e47b7b6-00a3-47e1-9e28-e615fbff5f87 but that particular thread is for windows vista so the answer may or may not work.

Since it worked, here's the text from the linked document (Originally by Arthur Xie, a Microsoft Employee):

Remove a printer

  1. Click the "Start" button, type PRINTER in the search box and press Enter.
  2. Find the icons of installed printers, and delete them.
  3. Right-click on the blank part of the window, and choose "Run as administrator"->"Server Properties".
  4. On the Drivers tab, select the listed printers and click the Remove button. Please then select Remove driver and driver package.
  5. Open Start menu, input APPWIZ.CPL in the Search box and press ENTER to launch "Programs and Features".
  6. Try to remove all related printer software.

If the issue is not resolved, I suggest that you clear the printing sub system.

Step 1

Start Windows Explorer, and then rename all files and folders in the following two folders:

c:\windows\system32\spool\drivers\w32x86

To rename a file, we can right click the file and select Rename.

Step 2

  1. Click Start, type REGEDIT in the Start Search Bar, and then press ENTER.
  2. Navigate to and then click the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86

View the list of subkeys. There should be only the following subkeys:

Drivers
Print Processors

If there are any keys other than those listed above, follow these steps:

a. On the File menu, click Export. b. In the File Name box, type a descriptive name for this key -- for example, type WindowsNTx86regkey -- and then click Save to save it to your local Desktop.

We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86 registry key to restore the key if you experience any problems after you complete this procedure.

c. Delete all keys other than Drivers and Print Processors.

Step 3

Navigate to and click the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key. View the list of subkeys. There should be only the following subkeys:

 
BJ Language Monitor
Local Port
Microsoft Document Imaging Writer Monitor
Microsoft Shared Fax Monitor
Standard TCP/IP Port
USB Monitor
WSD Port

If there are any keys other than those listed in above, follow these steps to delete them:

a. On the File menu, click Export. b. In the File Name box, type a descriptive name for this key -- for example, type Monitorsregkey -- and then click Save to save it to your local Desktop.

We can use this backup of the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors registry key to restore the key if you experience any problems after you complete this procedure.

c. Delete all keys other than the 5 listed above.

Step 4. Disconnect the printer cable from the computer, and then restart the computer.

Step 5. Reconnect the printer cable to the computer, install the printer according to the manufacturer's installation instructions, and then check if the issue persists.

answered on Super User Jun 14, 2011 by bubu • edited Jun 14, 2011 by bubu
1

Restart the computer and the printer will be installed and ready to go.

answered on Super User May 30, 2012 by Adam Wood
0

If this is a network printer, ensure there's no firewall blocking it. In my case, the firewall was blocking port 49849, causing this error.

answered on Super User Apr 5, 2016 by KERR
-1

"unable to instal the operation could not be completed 0 0x00006be" this error will accured it should be working in 1 pc is connect to usb printer and another pc through networking its working in 100% networking problem just go to the which computer u should connected through usb printer cable that pc u should accessing through network connection which pc required connected to a printer just right click its showing connect option and than connect it
i think solove u r prolm

answered on Super User Aug 17, 2016 by Manjunatha K • edited Aug 17, 2016 by Manjunatha K

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