Windows 7 backup network restore: "The network location cannot be reached, 0x800704CF"

Question

Windows 7 backup network restore: "The network location cannot be reached, 0x800704CF"

When I try to restore from a backup image, I get this error.

windows 7 backup restore

After I enter the network address (\\10.0.0.1\backup or \\z\backup), the wizard presents me with the network login dialog, which leads me to believe that it can connect to the network (yes, the share is password protected).

I decided to install Windows 7, since I thought that I could restore the image from Windows. The restore process in Windows can locate the backups, but to do an image restore it needs to reboot to the wizard above. Which of course gives the very same error.

This is what \\z\backup looks like.

enter image description here

Please help, I'm getting desperate.

Update: Forgot to mention that the NAS is running Ubuntu, if that's relevant.

windows-7

ubuntu

networking

backup

restore

asked on Super User Apr 7, 2011 by

Znarkus • edited Apr 11, 2011 by

Znarkus

3 Answers

I've just had the same issue - turns out the restore utility didn't have the driver for my network card.

Install the driver (go back one step and select the install drivers option) then try again.

answered on Super User Jun 14, 2013 by

pointer2null

It seems that the Windows Image Restore does not have all required drivers for (some?) LAN Networking devices.

I encountered this problem myself and had to use third party software to restore from the backup.

I used Acronis True Image 2013 (and it has a linxux-based restore environment :) [don't worry if you're not a linux user, it has a windows-like GUI to restore backups] ).

answered on Super User May 5, 2013 by (unknown user) • edited May 5, 2013 by (unknown user)

On the PC that has the backup file, reboot when done.

"Device Manager > Network Adapters > and there I've deleted everything" That's the part that works. But first of all on device manager you must press 'view' -> 'show hidden devices'. After that small list of 2 or 3 devices is growing to about ~200devices. Unistall all of them (some can't be, don't bother). Then press right mouse button at any adapter and check 'scan for new devices'.

Source of Information

answered on Super User Apr 7, 2011 by

Moab

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