I have a folder with several thousand videos (All .MPG extensions). When I open the folder with these videos, it shows up fine, but as I start scrolling down, it crashes the Windows Explorer.
In the Event Viewer, I see this:
Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aebab8d
Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b802
Exception code: 0xc0000374
Fault offset: 0x00000000000c6df2
Faulting process id: 0x954
Faulting application start time: 0x01cbb1b71edf3b51
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ee987372-1dc4-11e0-8e06-406186ea9135
I suspect that one of the videos has bad metadata. I removed the Length column and it was still crashing. I then removed the Date column and the problem disappeared.
How do I go about troubleshooting this problem or at least identifying the file that's causing the issue.
This might be laborious, but have you tried moving these files onto an external hard drive and then moving each one individually. Otherwise, you could also try to run a virus scan on that folder and seeing if that helps as well.
User contributions licensed under CC BY-SA 3.0