Win10 - Nvidia RTX 2080ti OpenGL Issues

0

I'm facing an issue that I cannot seem to find and answer on my own regarding my RTX 2080ti and the issues that I'm encountering.

I've build a new rig

  • CPU: AMD Ryzen 9 5950X
  • MBO: ASUS Crosshair HERO VIII (wi-fi)
  • RAM: 32GB 2x16 G.Skill DDR4
  • GPU: ASUS RTX 2080ti DualOC 11gb
  • PSU: 1200W Corsair H1200

Installed new Windows 10, the official version that can be installed from USB.

Every time I try to start a test or a game the screen goes black and some times it comes back one sometimes is not.

For FurMark I was able to get some info from the Event viewer in windows. There are 2 things that crash

  1. NVIDIA OpenGL Driver

The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Unable to recover from a kernel exception. The application must close.

Error code: 3 (subcode 2) (pid=12128 tid=12932 furmark.exe 32bit)

Visit http://www.nvidia.com/page/support.html for more information.

The locale specific resource for the desired message is not present

  1. Application error

Faulting application name: FurMark.exe, version: 1.25.1.0, time stamp: 0x6051c534

Faulting module name: nvoglv32.dll, version: 27.21.14.5671, time stamp: 0x5f7553d7

Exception code: 0xc0000409


Initially I thought that the GPU is busted but I've sent it to 2 authorized services to test it, also managed to test it on my own.

I've created a second rig

  • CPU: AMD Ryzen 7 2700x
  • MB: ASRock X470 Taichi
  • RAM & PSU & GPU same as first

Here I don't encounter any issues with the same windows 10 installed and latest drivers installed 461.92

On my first rig, I've tried every driver from 450 to 461 and no success.

The only time it worked for a couple of minutes in FurMark was when I completely uninstalled the device from device manager and some 451 driver was installed by windows. But it only ran twice and then all came back again

Any help is much apreciated

LE:

Added dumps from Minidump folder in windows here

LE2: System logs error nvlddmkm

The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

\Device\Video5

0d20(3270) 00000000 00000000

The message resource is present but the message was not found in the message table

windows-10
drivers
graphics-card
nvidia-graphics-card
asked on Super User Mar 25, 2021 by Sabbin • edited Mar 29, 2021 by Sabbin

1 Answer

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The analysis of the two dumps shows:

  1. Bug Check 0x133 : DPC_WATCHDOG_VIOLATION
    "detected a single long-running deferred procedure call (DPC)"
  2. Bug Check 0x116: VIDEO_TDR_FAILURE
    "This indicates that an attempt to reset the display driver and recover from a timeout failed."

The second abort is more useful, since it happens inside the dxgkrnl.sys driver, which is related to the Microsoft DirectX driver. This points to the display driver. It seems that this driver has latency/lags problem.

Software-wise you have done everything possible by trying out many NVIDIA driver versions, so this may leave hardware as the problem. You have tried another combination of motherboard and CPU which works, so this indicates some incompatibility, which can be hardware or software.

I would suggest at this stage to first set the power plan to High performance.

If this doesn't help, the post Improve game performance through DPC latency adjustment discusses the relationship between Dynamic Ticks and DPCs (Deferred Procedure Calls). One advice in there is to disable Dynamic Ticks. This is further discussed in the article Disabling Dynamic Ticks, where the following command is recommended:

bcdedit /set disabledynamictick yes

As I don't know how well this works on the latest Windows 10, I recommend first to take some precautions and to at least create a Restore Point before using this command. If the command doesn't help, reverse by replacing the above yes with no.

answered on Super User Mar 29, 2021 by harrymc

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