Interpreting failing SSD S.M.A.R.T. report. Windows stuck in boot-loop
I received laptop (DELL Latitude E7450) with failing SSD. Windows stuck in boot-loop, with no standard repair/rescue tools working.
What I had done to this moment:
- I confirmed boot-loop.
- Bios recognizes SSD.
- Pre-boot diagnostics returned only SSD error:
Error Code: 2000-0142
- List item
Fortunately disk is readable and can be mounted in Linux (Lubuntu 20.10) booted from pendrive.
- I've copied most important files to pendrive (using Lubuntu file manager).
- I've checked SSD with gsmartcontrol. There are errors in short self test and extended self test. SMART attributes are unclear for me, so I would like to ask for your help in understanding health of the drive, source of possible problems and if it could be fixed or should I recommend buying a new drive.
Also, could you point out best command to copy all undamaged data from SSD to another drive? I'm pretty sure I have all important files, but I always prefer to copy whole drive just to be safe. I don't want to overstress damaged(?) SSD to the point of unrecoverable failure.
Bellow you'll have full gsmartcontrol report:
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.8.0-25-generic] (local build)
=== START OF INFORMATION SECTION ===
Model Family: SK hynix SATA SSDs
Device Model: SK hynix SC300 mSATA 512GB
Serial Number: FJ56N651311006P18
Firmware Version: 20001P00
User Capacity: 512,110,190,592 bytes [512 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: Solid State Device
Form Factor: mSATA
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
Local Time is: Mon Mar 15 11:45:11 2021 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is: Unavailable
APM level is: 254 (maximum performance)
Rd look-ahead is: Enabled
Write cache is: Enabled
DSN feature is: Unavailable
ATA Security is: Disabled, frozen [SEC2]
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x06) Offline data collection activity
was aborted by the device with a fatal error.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 118) The previous self-test completed having
the read element of the test failed.
Total time to complete Offline
data collection: ( 2) seconds.
Offline data collection
capabilities: (0x19) SMART execute Offline immediate.
No Auto Offline data collection support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
No Selective Self-test supported.
SMART capabilities: (0x0002) Does not save SMART data before
entering power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 60) minutes.
SMART Attributes Data Structure revision number: 0
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE
1 Raw_Read_Error_Rate POSR-- 166 166 006 - 0
5 Retired_Block_Count -O--CK 253 253 036 - 0
9 Power_On_Hours -O--CK 093 093 000 - 6586
12 Power_Cycle_Count -O--CK 100 100 020 - 3806
100 Total_Erase_Count -O--CK 100 100 000 - 10782675
171 Program_Fail_Count -O--CK 100 100 000 - 1
172 Erase_Fail_Count -O--CK 253 253 000 - 0
174 Unexpect_Power_Loss_Ct ----CK 100 100 000 - 260
175 Program_Fail_Count_Chip -O--CK 100 100 000 - 1
176 Unused_Rsvd_Blk_Cnt_Tot -O--CK 253 253 000 - 0
177 Wear_Leveling_Count -O--CK 098 098 000 - 76
178 Used_Rsvd_Blk_Cnt_Chip -O--CK 100 100 000 - 49
179 Used_Rsvd_Blk_Cnt_Tot -O--CK 100 100 000 - 511
180 Erase_Fail_Count -O--CK 100 100 000 - 8321
181 Non4k_Aligned_Access -O--CK 100 100 000 - 1
182 Erase_Fail_Count_Total -O--CK 253 253 000 - 0
183 SATA_Downshift_Count -O--CK 100 100 000 - 2
187 Reported_Uncorrect -O--CK 100 100 000 - 2336
188 Command_Timeout -O--CK 253 253 000 - 0
191 Unknown_SSD_Attribute -O--CK 253 253 000 - 0
194 Temperature_Celsius -O---- 030 000 000 - 30 (0 254 0 127 0)
195 Hardware_ECC_Recovered -O--CK 100 100 000 - 20375846
201 Percent_Lifetime_Remain -OSR-- 100 100 000 - 0
204 Soft_ECC_Correction -OSR-- 100 100 000 - 1
231 SSD_Life_Left PO--CK 253 253 010 - 0
234 Unknown_SK_hynix_Attrib -O--CK 100 100 000 - 38951
241 Total_Writes_GiB -O--CK 100 100 000 - 13632
242 Total_Reads_GiB -O--CK 100 100 000 - 22696
250 Read_Retry_Count -O--CK 100 100 000 - 190010
||||||_ K auto-keep
|||||__ C event count
||||___ R error rate
|||____ S speed/performance
||_____ O updated online
|______ P prefailure warning
General Purpose Log Directory Version 1
SMART Log Directory Version 1 [multi-sector log support]
Address Access R/W Size Description
0x00 GPL,SL R/O 1 Log Directory
0x01 SL R/O 1 Summary SMART error log
0x02 SL R/O 4 Comprehensive SMART error log
0x03 GPL R/O 5 Ext. Comprehensive SMART error log
0x04 GPL,SL R/O 8 Device Statistics log
0x06 SL R/O 1 SMART self-test log
0x07 GPL R/O 2 Extended self-test log
0x10 GPL R/O 1 NCQ Command Error log
0x11 GPL R/O 1 SATA Phy Event Counters log
0x30 GPL R/O 2 IDENTIFY DEVICE data log
0x80-0x9f GPL,SL R/W 16 Host vendor specific log
SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
Device Error Count: 65535 (device log contains only the most recent 20 errors)
CR = Command Register
FEATR = Features Register
COUNT = Count (was: Sector Count) Register
LBA_48 = Upper bytes of LBA High/Mid/Low Registers ] ATA-8
LH = LBA High (was: Cylinder High) Register ] LBA
LM = LBA Mid (was: Cylinder Low) Register ] Register
LL = LBA Low (was: Sector Number) Register ]
DV = Device (was: Device/Head) Register
DC = Device Control Register
ER = Error register
ST = Status register
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 65535 [7] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 01 00 00 d8 00 00 00 73 dd 60 40 40 00:33:19.940 READ FPDMA QUEUED
60 01 00 00 d0 00 00 00 73 dc 60 40 40 00:33:19.940 READ FPDMA QUEUED
60 01 00 00 c8 00 00 00 73 db 60 40 40 00:33:19.940 READ FPDMA QUEUED
60 01 00 00 c0 00 00 00 73 da 60 40 40 00:33:19.940 READ FPDMA QUEUED
60 00 01 00 b8 00 00 00 73 d9 5f 40 40 00:33:19.940 READ FPDMA QUEUED
Error 65534 [6] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 01 00 00 30 00 00 00 73 d9 60 40 40 00:33:19.880 READ FPDMA QUEUED
60 01 00 00 28 00 00 00 73 d8 60 40 40 00:33:19.880 READ FPDMA QUEUED
60 00 01 00 20 00 00 00 73 d7 5f 40 40 00:33:19.880 READ FPDMA QUEUED
60 00 01 00 18 00 00 00 73 d7 5e 40 40 00:33:19.880 READ FPDMA QUEUED
60 00 01 00 10 00 00 00 73 d7 5d 40 40 00:33:19.880 READ FPDMA QUEUED
Error 65533 [5] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 01 00 00 c0 00 00 00 73 d6 60 40 40 00:33:19.810 READ FPDMA QUEUED
60 01 00 00 b8 00 00 00 73 d5 60 40 40 00:33:19.810 READ FPDMA QUEUED
60 01 00 00 b0 00 00 00 73 d4 60 40 40 00:33:19.810 READ FPDMA QUEUED
60 01 00 00 a8 00 00 00 73 d3 60 40 40 00:33:19.800 READ FPDMA QUEUED
60 01 00 00 a0 00 00 00 73 d2 60 40 40 00:33:19.800 READ FPDMA QUEUED
Error 65532 [4] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 98 00 00 01 20 41 a0 40 40 00:33:19.740 READ FPDMA QUEUED
60 01 00 00 90 00 00 00 73 cc 60 40 40 00:33:19.740 READ FPDMA QUEUED
60 01 00 00 88 00 00 00 73 cb 60 40 40 00:33:19.740 READ FPDMA QUEUED
60 01 00 00 80 00 00 00 73 ca 60 40 40 00:33:19.740 READ FPDMA QUEUED
60 01 00 00 78 00 00 00 73 c9 60 40 40 00:33:19.740 READ FPDMA QUEUED
Error 65531 [3] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 01 00 00 b8 00 00 00 73 b9 60 40 40 00:33:19.660 READ FPDMA QUEUED
60 00 80 00 b0 00 00 00 73 b8 e0 40 40 00:33:19.660 READ FPDMA QUEUED
60 00 20 00 a8 00 00 00 71 b8 e8 40 40 00:33:19.660 READ FPDMA QUEUED
60 00 08 00 a0 00 00 00 71 b8 e0 40 40 00:33:19.660 READ FPDMA QUEUED
60 00 08 00 98 00 00 01 74 12 58 40 40 00:33:19.660 READ FPDMA QUEUED
Error 65530 [2] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 01 00 00 28 00 00 00 73 dc 60 40 40 00:01:26.040 READ FPDMA QUEUED
60 01 00 00 20 00 00 00 73 db 60 40 40 00:01:26.040 READ FPDMA QUEUED
60 01 00 00 18 00 00 00 73 da 60 40 40 00:01:26.040 READ FPDMA QUEUED
60 00 01 00 10 00 00 00 73 d9 5f 40 40 00:01:26.040 READ FPDMA QUEUED
60 00 01 00 08 00 00 00 73 d9 5e 40 40 00:01:26.040 READ FPDMA QUEUED
Error 65529 [1] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 01 00 00 00 00 00 00 73 d8 60 40 40 00:01:25.970 READ FPDMA QUEUED
60 00 01 00 f8 00 00 00 73 d7 5f 40 40 00:01:25.970 READ FPDMA QUEUED
60 00 01 00 b8 00 00 00 73 d7 5e 40 40 00:01:25.970 READ FPDMA QUEUED
60 00 01 00 b0 00 00 00 73 d7 5d 40 40 00:01:25.970 READ FPDMA QUEUED
60 00 01 00 a8 00 00 00 73 d7 5c 40 40 00:01:25.970 READ FPDMA QUEUED
Error 65528 [0] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 01 00 00 78 00 00 00 73 d6 60 40 40 00:01:25.890 READ FPDMA QUEUED
60 01 00 00 70 00 00 00 73 d5 60 40 40 00:01:25.890 READ FPDMA QUEUED
60 01 00 00 68 00 00 00 73 d4 60 40 40 00:01:25.890 READ FPDMA QUEUED
60 01 00 00 60 00 00 00 73 d3 60 40 40 00:01:25.890 READ FPDMA QUEUED
60 01 00 00 58 00 00 00 73 d2 60 40 40 00:01:25.890 READ FPDMA QUEUED
Error 65527 [19] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 98 00 00 01 20 41 a0 40 40 00:01:25.820 READ FPDMA QUEUED
60 01 00 00 90 00 00 00 73 cc 60 40 40 00:01:25.820 READ FPDMA QUEUED
60 01 00 00 88 00 00 00 73 cb 60 40 40 00:01:25.820 READ FPDMA QUEUED
60 01 00 00 80 00 00 00 73 ca 60 40 40 00:01:25.820 READ FPDMA QUEUED
60 01 00 00 78 00 00 00 73 c9 60 40 40 00:01:25.820 READ FPDMA QUEUED
Error 65526 [18] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 01 00 00 40 00 00 00 73 b9 60 40 40 00:01:25.740 READ FPDMA QUEUED
60 00 80 00 38 00 00 00 73 b8 e0 40 40 00:01:25.740 READ FPDMA QUEUED
60 00 20 00 30 00 00 00 71 b8 e8 40 40 00:01:25.740 READ FPDMA QUEUED
60 00 08 00 28 00 00 00 71 b8 e0 40 40 00:01:25.740 READ FPDMA QUEUED
60 00 08 00 20 00 00 01 74 12 58 40 40 00:01:25.740 READ FPDMA QUEUED
Error 65525 [17] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
00 -- 00 00 00 00 00 00 00 00 00 00 ff
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
ec 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.750 IDENTIFY DEVICE
ec 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.720 IDENTIFY DEVICE
ec 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.720 IDENTIFY DEVICE
ec 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.670 IDENTIFY DEVICE
f5 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.600 SECURITY FREEZE LOCK
Error 65524 [16] occurred at disk power-on lifetime: 6585 hours (274 days + 9 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
00 -- 00 00 00 00 00 00 00 00 00 00 ff
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
ec 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.750 IDENTIFY DEVICE
ec 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.720 IDENTIFY DEVICE
ec 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.720 IDENTIFY DEVICE
ec 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.670 IDENTIFY DEVICE
f5 00 00 00 00 00 00 00 00 00 00 00 00 00:00:19.600 SECURITY FREEZE LOCK
Error 65523 [15] occurred at disk power-on lifetime: 6583 hours (274 days + 7 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 f8 00 00 02 4c 8c f0 40 40 09:28:50.970 READ FPDMA QUEUED
2f 00 00 00 01 00 00 00 00 08 30 a0 a0 09:28:50.970 READ LOG EXT
ef 00 10 00 02 00 00 00 00 00 00 a0 a0 09:28:50.970 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 00 00 00 00 00 e0 e0 09:28:50.970 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
ec 00 00 00 00 00 00 00 00 00 00 a0 a0 09:28:50.970 IDENTIFY DEVICE
Error 65522 [14] occurred at disk power-on lifetime: 6583 hours (274 days + 7 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 d0 00 00 02 4c 8c f0 40 40 09:28:50.920 READ FPDMA QUEUED
60 00 08 00 c8 00 00 02 4c 8d b0 40 40 09:28:50.920 READ FPDMA QUEUED
60 00 08 00 c0 00 00 02 4c 8d a8 40 40 09:28:50.920 READ FPDMA QUEUED
60 00 08 00 b8 00 00 02 4c 8d a0 40 40 09:28:50.920 READ FPDMA QUEUED
60 00 08 00 b0 00 00 02 4c 8d 98 40 40 09:28:50.920 READ FPDMA QUEUED
Error 65521 [13] occurred at disk power-on lifetime: 6583 hours (274 days + 7 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 70 00 00 02 4c 8c f0 40 40 09:28:50.870 READ FPDMA QUEUED
2f 00 00 00 01 00 00 00 00 08 30 a0 a0 09:28:50.870 READ LOG EXT
ef 00 10 00 02 00 00 00 00 00 00 a0 a0 09:28:50.870 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 00 00 00 00 00 e0 e0 09:28:50.870 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
ec 00 00 00 00 00 00 00 00 00 00 a0 a0 09:28:50.870 IDENTIFY DEVICE
Error 65520 [12] occurred at disk power-on lifetime: 6583 hours (274 days + 7 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 70 00 00 02 4c 8c f0 40 40 09:28:50.830 READ FPDMA QUEUED
2f 00 00 00 01 00 00 00 00 08 30 a0 a0 09:28:50.830 READ LOG EXT
ef 00 10 00 02 00 00 00 00 00 00 a0 a0 09:28:50.830 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 00 00 00 00 00 e0 e0 09:28:50.830 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
ec 00 00 00 00 00 00 00 00 00 00 a0 a0 09:28:50.830 IDENTIFY DEVICE
Error 65519 [11] occurred at disk power-on lifetime: 6583 hours (274 days + 7 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 60 00 00 02 4c 8c f0 40 40 09:28:50.780 READ FPDMA QUEUED
60 00 08 00 58 00 00 02 4c 8c e8 40 40 09:28:50.780 READ FPDMA QUEUED
60 00 08 00 50 00 00 02 4c 8c e0 40 40 09:28:50.780 READ FPDMA QUEUED
60 00 08 00 48 00 00 02 4c 8c d8 40 40 09:28:50.780 READ FPDMA QUEUED
60 00 08 00 40 00 00 02 4c 8c d0 40 40 09:28:50.780 READ FPDMA QUEUED
Error 65518 [10] occurred at disk power-on lifetime: 6582 hours (274 days + 6 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 08 00 00 02 33 10 28 40 40 08:43:42.150 READ FPDMA QUEUED
2f 00 00 00 01 00 00 00 00 08 30 a0 a0 08:43:42.140 READ LOG EXT
ef 00 10 00 02 00 00 00 00 00 00 a0 a0 08:43:42.140 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 00 00 00 00 00 e0 e0 08:43:42.140 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
ec 00 00 00 00 00 00 00 00 00 00 a0 a0 08:43:42.140 IDENTIFY DEVICE
Error 65517 [9] occurred at disk power-on lifetime: 6582 hours (274 days + 6 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 00 00 00 02 33 10 28 40 40 08:43:42.100 READ FPDMA QUEUED
2f 00 00 00 01 00 00 00 00 08 30 a0 a0 08:43:42.100 READ LOG EXT
ef 00 10 00 02 00 00 00 00 00 00 a0 a0 08:43:42.100 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 00 00 00 00 00 e0 e0 08:43:42.100 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
ec 00 00 00 00 00 00 00 00 00 00 a0 a0 08:43:42.100 IDENTIFY DEVICE
Error 65516 [8] occurred at disk power-on lifetime: 6582 hours (274 days + 6 hours)
When the command that caused the error occurred, the device was in an unknown state.
After command completion occurred, registers were:
ER -- ST COUNT LBA_48 LH LM LL DV DC
-- -- -- == -- == == == -- -- -- -- --
40 -- 41 00 00 00 00 00 00 00 00 00 00 Error: UNC at LBA = 0x00000000 = 0
Commands leading to the command that caused the error were:
CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name
-- == -- == -- == == == -- -- -- -- -- --------------- --------------------
60 00 08 00 70 00 00 02 33 10 28 40 40 08:43:42.050 READ FPDMA QUEUED
2f 00 00 00 01 00 00 00 00 08 30 a0 a0 08:43:42.050 READ LOG EXT
ef 00 10 00 02 00 00 00 00 00 00 a0 a0 08:43:42.050 SET FEATURES [Enable SATA feature]
27 00 00 00 00 00 00 00 00 00 00 e0 e0 08:43:42.050 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3]
ec 00 00 00 00 00 00 00 00 00 00 a0 a0 08:43:42.050 IDENTIFY DEVICE
SMART Extended Self-test Log Version: 1 (2 sectors)
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed: read failure 60% 6585 1309200
# 2 Extended offline Completed: read failure 90% 6585 1309064
# 3 Short offline Completed: read failure 60% 6585 1309200
# 4 Short offline Completed: read failure 60% 6573 1309200
# 5 Short offline Completed without error 00% 8 -
# 6 Short offline Completed without error 00% 1 -
Selective Self-tests/Logging not supported
SCT Commands not supported
Device Statistics (GP Log 0x04)
Page Offset Size Value Flags Description
0x01 ===== = = === == General Statistics (empty) ==
0x04 ===== = = === == General Errors Statistics (empty) ==
0x05 ===== = = === == Temperature Statistics (empty) ==
0x06 ===== = = === == Transport Statistics (empty) ==
0x07 ===== = = === == Solid State Device Statistics (empty) ==
|||_ C monitored condition met
||__ D supports DSN
|___ N normalized value
SATA Phy Event Counters (GP Log 0x11)
ID Size Value Description
0x0001 2 0 Command failed due to ICRC error
0x000a 2 3 Device-to-host register FISes sent due to a COMRESET
asked on Super User Mar 15, 2021 by 
Andrzej Pajączkowski
Andrzej Pajączkowski1 Answer
The disk is in a very bad shape, so don't even keep it online for longer than necessary to try and rescue the data.
The most problematic errors are (descriptions from Wikipedia SMART):
| Error | Name | Value | Description |
|---|---|---|---|
| 187 | Reported Uncorrectable Errors | 2336 | The count of errors that could not be recovered using hardware ECC |
| 250 | Read Error Retry Rate | 190010 | Count of errors while reading from a disk |
The best tool for creating a clone of the disk is ddrescue. This answer might help if it takes too long.
answered on Super User Mar 15, 2021 by 
harrymc
harrymcUser contributions licensed under CC BY-SA 3.0