Audio freeze, buzzing crashes Windows 10 with Blue Screen Of Death

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Lately, I have been experiencing multiple blue screens of deaths, game freezes, audio buzzing, complete blackouts of the screen. I have updated to the latest GPU drivers, audio drivers, latest BIOS version but still, I was still unable to resolve any issues.

My system specifications:

  • Laptop: Asus ROG G752VY
  • OS: Windows 10 PRO 64-bit Version 1903
  • Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60 GHz
  • GPU: NVIDIA® GeForce® GTX980M with 4GB GDDR5
  • Memory: 16 GB DDR4 2133 MHz
  • Storage: 1TB HDD 7200 RPM && Windows OS installed on Samsung 960 Evo 256GB

More info on the specifications of the laptop available here.

I decided to run LatencyMon and try to find out what might be wrong. The output of it is:

There seems to be a problem with my HDAudBus.sys and wdf01000.sys. Has anyone encountered similar issues and how I can resolve those? Is this a hardware or software problem?

Multiple errors found in Event Viewer:

- The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- The server Microsoft.SkypeApp_15.64.80.0_x86__kzf8qxf38zg5c!App.AppXtwmqn4em5r5dpafgj4t4yyxgjfe0hr50.mca did not register with DCOM within the required timeout.
- The previous system shutdown at 2:10:58 AM on ‎10/‎26/‎2020 was unexpected.
- The server {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} did not register with DCOM within the required timeout.
- Dump file creation failed due to error during dump creation.
- Intel(R) Dual Band Wireless-AC 8260 : Has determined that the network adapter is not functioning properly.
- A timeout (30000 milliseconds) was reached while waiting for a transaction response from the sppsvc service.
- The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000001e (0xffffffffc0000094, 0xfffff8057cd9764d, 0xfffff608a99f61f8, 0xffffa38098ceb930). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 805c74e4-3874-4499-8ffc-c036b8daf8ce.
- The Origin Web Helper Service service failed to start due to the following error: The system cannot find the file specified.

(26-11-2020) Brand new error:

Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C013010000250200C000000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the  Globally Unique Interface Identifier (GUID) if NetBT was unable to  map from GUID to MAC address. If neither the MAC address nor the GUID were  available, the string represents a cluster device name.
windows
windows-10
latency
asked on Super User Nov 8, 2020 by EDJ • edited Nov 26, 2020 by EDJ

1 Answer

1

The symptoms:

  • All software tests have passed
  • All disk tests have problems
  • A reboot only helps for a short while
  • Even a new install of Windows does not help

Conclusion: The disk is dead and needs to be replaced.
(I had this suspicion already, but full testing was required before giving such an answer.)

answered on Super User Nov 24, 2020 by harrymc

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