Webcam keeps getting disconnected (Error code: 0xA00F4289 and 0xA00F4244)

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I'd like to ask regarding the problem that I have with my webcam. After I switch on my webcam, after some time, it will keep turned off and on, and when it's off, it seems that my webcam was not detected.

Attached are the videos (converted to GIF), one is produced using Zoom meeting, and other one is from the Windows camera app.

Using Zoom

enter image description here

If you see from the image above, the webcam icon will keep disappearing (signs of the webcam is disconnected). Therefore the video was turned off.

Using Windows 10 camera app

enter image description here

Similar to Zoom, the screenshot showed the message that it can't find the camera. The error message

We can't find your camera

Check to make sure that it's connected and installed properly, that it isn't being blocked by anti-virus software, and that your camera drivers are up to date.

If you need it, here's the error code:

0xA00F4289 (0xC00D3EA2)

2. We can't find your camera

Check to make sure that it's connected and installed properly, that it isn't being blocked by anti-virus software, and that your camera drivers are up to date.

If you need it, here's the error code:

0xA00F4244

Device as stated in device manager is BisonCam, NB Pro. I tried to update the driver but Windows said that the best drivers are already installed.

Windows Version : 10.0.19042.630

Is this a software issue or hardware issue?

windows-10
webcam
asked on Super User Nov 6, 2020 by rcs • edited Nov 12, 2020 by rcs

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