I can't update to Windows 10 version 1909: error code 0x80073712, and resetting the computer still produces the error code

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I'm running Windows 10 v1903 and I can't update to v1909, with it producing error 0x80073712.

  • The solutions I've found on thus far don't work, including Reseting Windows and reinstalling Windows 10, but it still produces that error code when I try to update Windows.
  • Manually running Windows Update results in BSOD error UNEXPECTED_KERNEL_MODE_TRAP after the update reaches 10% - 15% complete

Does anyone know how to solve this problem?

windows-10
windows-update
windows-10-v1903
asked on Super User Oct 4, 2020 by Tech Expert Wizard • edited Oct 19, 2020 by JW0914

1 Answer

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Error 0x80073712 means ERROR_SXS_COMPONENT_STORE_CORRUPT:

  1. WinKey → Type cmd → Run as administrator
  2. Sfc /ScanNow
    
  3. Dism /Online /Cleanup-Image /RestoreHealth
    

If you get an error message after executing one of the commands, please update your question.

answered on Super User Oct 4, 2020 by Tekkie_Boy • edited Oct 19, 2020 by JW0914

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