Windows Settings > Devices crashes. Alternative for Bluetooth?

I'm trying to get some Bluetooth headphones working on Windows 10 x64 Build 18362.900, but whenever I open Settings > Devices there is a brief pause (less than 1s), then Settings crashes.

Event Viewer > Windows Logs > Application shows the following error:

Faulting application name: SystemSettings.exe, version: 10.0.18362.628, time stamp: 0x066bf1a5
Faulting module name: ntdll.dll, version: 10.0.18362.815, time stamp: 0xb29ecf52
Exception code: 0xc0000409
Fault offset: 0x000000000008c45f
Faulting process ID: 0x1d98
Faulting application start time: 0x01d642e5f6932be4
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: cb32864a-fad7-40be-9623-927a99b21869
Faulting package full name: windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

There are no obvious problems in Device Manager.

• Is there an alternative method to reach settings for Bluetooth devices?

• Is there a known fix for the Settings > Devices crash? There is no known Windows update to download which fixes this.

Update 1

In Explorer pointing to C:\Windows\System32, I double-clicked each "Control panel item" (*.cpl) in turn. They all showed something except irprops.cpl (which showed nothing at all) and bthprops.cpl (which briefly shows Settings and then crashes).

Update 2

Following advice from a web search (this problem is super common), I ran the following from the command prompt with admin rights:

• DISM /Online /Cleanup-image /Scanhealth
• DISM /Online /Cleanup-image /Restorehealth
• DISM /Online /Cleanup-Image /StartComponentCleanup
• SFC /ScanNow

This took about 60 minutes and after completing, I rebooted the system. There is no change - Settings > Devices still crashes.

Update 3

The problem seems to be related to the bthprops.cpl Control Panel applet. If I open a command prompt in C:\Windows\System32 and run main.cpl, Mouse settings are displayed fine. But bthprops.cpl results in Settings starting to appear and then it crashes. Event Viewer > Windows Logs > Application shows that C:\Windows\ImmersiveControlPanel\SystemSettings.exe crashed.

Update 4

Have tried all suggestions I came across and Bluetooth simply does not work on both Windows 10 and Windows 8.1. Tested on four different systems (3xWindows 10 and 1xWindows 8.1). On Windows 8.1, for example, PC Settings > PC and devices > Bluetooth results in an immediate crash on the Windows Settings app (as on Windows 10).

Windows appears to have stopped supporting Bluetooth. I'll use wired headphones on Windows and Bluetooth headphones on Ubuntu going forward.

Settings > Devices has several pages. On my installation these are:

• Bluetooth & other devices
• Printers & scanners
• Mouse
• Typing
• AutoPlay
• USB

The first page (Bluetooth) is the first page and therefore displayed first by default. If this page is crashing, you will not able to display any of the other pages in Settings > Devices directly.

While this doesn't solve your Bluetooth problems, a workaround to access Printers & scanners is with Win+R and the command:

ms-settings:printers

You'll then be able to view printers, mouse and other device pages. Alternatively, add the following to a batch file:

@echo off
start ms-settings:printers

For information, the command for Bluetooth would be:

ms-settings:bluetooth