Here's what I've done:
I've downloaded sims 4 long ago on the same device and everything worked perfectly so I have no idea what went wrong this time
This is from event viewer:
Faulting application name: TS4_x64.exe, version: 1.62.67.1020, time stamp: 0x5e798db8
Faulting module name: atiumd64.dll, version: 26.20.15029.27016, time stamp: 0x5e9f589b
Exception code: 0xc0000005
Fault offset: 0x0000000000114399
Faulting process id: 0x128c
Faulting application start time: 0x01d632b5b2947bd7
Faulting application path: D:\games\TS4 SIMITUP\The Sims 4\Game\Bin\TS4_x64.exe
Faulting module path: C:\Windows\system32\atiumd64.dll
Report Id: f27702a3-9ea8-11ea-82e2-d07e352af692
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