Windows 10 Cumulative Update Failed to install - 0x80070003

▲
1
▼

What might be causing the below Windows Update failure?

Windows Update History

C:\Windows\Logs\CBS\CbsPersist_20200504194920.log

2020-05-04 20:40:50, Info                  CBS    Perf: Doqe: Install started.
2020-05-04 20:40:50, Info                  CBS    Doqe: [Forward] Installing driver updates, Count 622
2020-05-04 20:40:51, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 0 out of 0. Percent progress: 7.
2020-05-04 20:40:52, Info                  CBS    DriverUpdateInstallUpdates failed [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2020-05-04 20:40:52, Info                  CBS    Doqe: Failed installing driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2020-05-04 20:40:52, Info                  CBS    Perf: Doqe: Install ended.
2020-05-04 20:40:52, Info                  CBS    Failed installing driver updates [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2020-05-04 20:40:52, Error                 CBS    Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2020-05-04 20:40:52, Info                  CBS    Shtd: Rolling back KTM, because drivers failed.
2020-05-04 20:40:52, Info                  CBS    SetProgressMessage: progressMessageStage: 4, ExecuteState: CbsExecuteStatePrimitives, SubStage: 0
2020-05-04 20:40:52, Info                  CBS    Progress: UI message updated. Operation type: Update. Stage: 0 out of 0. Temporary Rollback.
2020-05-04 20:40:52, Info                  CBS    Shtd: progress thread terminating. [HRESULT = 0x00000000 - S_OK]
2020-05-04 20:40:52, Info                  CBS    Shtd: progress thread terminated normally
2020-05-04 20:40:52, Info                  CBS    Doqe: Unlocking driver updates, Count 1336
2020-05-04 20:40:52, Info                  CBS    Winlogon: Simplifying Winlogon CreateSession notifications
2020-05-04 20:40:52, Info                  CBS    Shtd: Shutdown processing complete.
2020-05-04 20:40:52, Info                  CBS    Failed to call Shutdown Processing on Worker process. [HRESULT = 0x80070003]
2020-05-04 20:40:52, Info                  CBS    Failed to execute shutdown processing. [HRESULT = 0x80070003]
2020-05-04 20:40:52, Info                  CBS    Ending the TrustedInstaller main loop.
2020-05-04 20:40:52, Info                  CBS    Starting TrustedInstaller finalization.
2020-05-04 20:40:52, Info                  CBS    Winlogon: Stopping notify server
2020-05-04 20:40:52, Info                  CBS    Winlogon: Unloading SysNotify DLL
2020-05-04 20:40:52, Info                  CBS    Lock: Lock removed: WinlogonNotifyLock, level: 8, total lock:6
2020-05-04 20:40:52, Info                  CBS    Ending TrustedInstaller finalization.

C:\Windows\INF\setupapi.dev.log

[Device Install Log]
     OS Version = 10.0.18363
     Service Pack = 0.0
     Suite = 0x0100
     ProductType = 1
     Architecture = amd64

[BeginLog]

[Boot Session: 2020/05/04 19:47:49.500]

>>>  [Install Driver Updates]
>>>  Section start 2020/05/04 20:40:50.923
      cmd: C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.18362.772_none_5f13f94c58ff41d3\TiWorker.exe -Embedding
     sto: Image State        = Specialized
     sto: Image Architecture = amd64
     sto: Image OS Version   = 10.0.18363
     sto: Image Product Type = WinNT
     sto: Transaction        = CbsDriversAndPrimitives
     sto: Driver Updates     = 622
!    inf: Unable to load INF: 'C:\WINDOWS\System32\DriverStore\FileRepository\hpsamd.inf_amd64_0784fd3ef0d7ec93\hpsamd.inf'(00000003)
!    inf: Error 3: The system cannot find the path specified.
!!!  inf: Invalid INF 'C:\WINDOWS\System32\DriverStore\FileRepository\hpsamd.inf_amd64_0784fd3ef0d7ec93\hpsamd.inf', parsing error on line 0. Code = 1002
!!!  sto: Failed to get version info for driver update 'C:\WINDOWS\System32\DriverStore\FileRepository\hpsamd.inf_amd64_0784fd3ef0d7ec93\hpsamd.inf'. Error = 0x00000003
<<<  Section end 2020/05/04 20:40:52.174
<<<  [Exit status: FAILURE(0x00000003)]
windows-10
drivers
windows-update
asked on Super User May 5, 2020 by Tom

2 Answers

▲
1
▼

I copied the below folder from another machine and the Windows Update then completed successfully.

C:\WINDOWS\System32\DriverStore\FileRepository\hpsamd.inf_amd64_0784fd3ef0d7ec93
answered on Super User May 11, 2020 by Tom
▲
0
▼

I had a similar issue, only the driver was different in my case:

C:\WINDOWS\System32\DriverStore\FileRepository\xusb22.inf_amd64_d0f2fd4c931f4672\xusb22.inf

I looked at some other Windows 10 PCs around but the did not have that exact path, instead they had xusb22.inf_amd64_d80349221fa8b78c which is different.

I also noticed the following entries in the same C:\Windows\INF\setupapi.dev.log log:

     sto: {Stage Driver Package: C:\WINDOWS\WinSxS\amd64_dual_xusb22.inf_31bf3856ad364e35_10.0.19041.1_none_06db87eae10b8df5\xusb22.inf} 18:55:32.648
!    sto:      Driver package already imported as 'xusb22.inf' (C:\WINDOWS\System32\DriverStore\FileRepository\xusb22.inf_amd64_d0f2fd4c931f4672\xusb22.inf).

I manually created the C:\WINDOWS\System32\DriverStore\FileRepository\xusb22.inf_amd64_d0f2fd4c931f4672\ folder and I copied the contents of C:\WINDOWS\WinSxS\amd64_dual_xusb22.inf_31bf3856ad364e35_10.0.19041.1_none_06db87eae10b8df5\ there.

This seems to have cleared this condition out for me.

answered on Super User Oct 16, 2020 by Andrew Savinykh

User contributions licensed under CC BY-SA 3.0