Windows 10 - Hyper-V - Cannot create the checkpoint and '' failed to change state

1

I have a peculiar problem on a Windows 10 Enterprise N machine. A VM that starts without a problem on two Windows 10 Pro laptops wont start. The first error I get is this:

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Looking at the thread Cannot create checkpoint on Hyper-V (0x800423F4) I have verified that Standard Checkpoints are used. If I Disable checkpoints I get the error '' failed to change state.

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Working configuration on Windows 10 Pro computer:

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I have tested the .vhd file that won't work on the Windows 10 Enterprise N machine and it starts fine from a Windows 10 Pro computer. Both Windows computers file system is NTFS and the portable drive which contains the .vhd file is exFAT.

Looking at Event Viewer -> Application and Services Logs -> Microsoft -> Windows -> Hyper-V-VMMS -> Admin and Hyper-V-Worker -> Admin

The event looks like this for Checkpoint operation failed:

The description for Event ID 16370 from source Microsoft-Windows-Hyper-V-VMMS cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

OldVM

B9EE18D2-ED58-4690-9D45-3E46E1B13EC5

E:\disk.vhd

%%2147943065

0x80070299

The locale specific resource for the desired message is not present

Like this for failed to change state:

The description for Event ID 12010 from source Microsoft-Windows-Hyper-V-Worker cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

OldVM

B9EE18D2-ED58-4690-9D45-3E46E1B13EC5

Microsoft Emulated IDE Controller

%%2147943065

0x80070299

83F8638B-8DCA-4152-9EDA-2CA8B33039B4

The locale specific resource for the desired message is not present

The error 0x80070299 could be a defragment issue but the drive is optimized automatically.

enter image description here

https://social.technet.microsoft.com/Forums/en-US/69a4fb7c-ddd7-4b84-bf8b-977d86771d5d/error-0x80070299-the-requested-operation-could-not-be-completed-due-to-a-file-system-limitation?forum=winserverfiles

Both the working machine and non working has Partition style: GUID Partition Table (GPT) and the non working machine has 84,5 GB free space and the total VM disk size is 72,0 GB. When it is started on the other machine disk space is not affected.

windows
windows-10
hyper-v
asked on Super User Mar 24, 2020 by Ogglas • edited Mar 24, 2020 by Ogglas

1 Answer

1

What you can do:

  • Check in the Event Viewer, section Applications and Services Logs > Microsoft > Windows > Hyper-V-Worker, errors marked "Admin" or "Error", for the cause of the problem

  • The exFAT disk might be unsuitable and should be formatted as NTFS (see last entry in this post)

  • Update Integration Services

  • Check resources : Memory and disk space for host and guest

  • Check the state of the network adapter, mounted ISO and try disabling the antivirus.

answered on Super User Mar 24, 2020 by harrymc

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