How to remove phantom driver in Windows 7?

1

We have Windows 7 Pro SP1 installed. We want to upgrade to Windows 8, but the upgrade fails. In D:\$WINDOWS.~BT\Sources\Panther\setuperr.log file there's only this:

2020-02-01 04:15:29, Error      [0x080902] MIG    InfEnumCallback: SetupGetInfDriverStoreLocationW failed for 'C:\Windows\inf\oem13.inf'[gle=0x00000490]
2020-02-01 04:22:34, Error      [0x0808fe] MIG    Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: CBrgUnattend::CollectBridgeSettings failed: 0x1, 0

But there's no C:\Windows\inf\oem13.inf file, no results after searching "oem13" or "ee036dc0" in registry.

How do we delete this phantom driver so we could upgrade the OS?

windows-7
windows-8
drivers
windows-8-upgrade
windows-7-upgrade
asked on Super User Feb 1, 2020 by real_sm

1 Answer

0

More than likely it is not the first error holding things up but the second error.

BRIDGEMIG: CBrgUnattend::CollectBridgeSettings failed: 0x1

Try doing a clean boot in W7 then try upgrade again while clean booted.

Also disconnect any peripherals during upgrade, only mouse and keyboard connected.

See this page, Windows 7 section, on how to do a clean boot.

answered on Super User Feb 1, 2020 by Moab

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