Edge Not Working After Upgrade to 1903

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We have been upgrading Windows 10 1803 on multiple computers to 1903, but the problem is that Edge doesn't work after the upgrade.

We have tried sfc /scannow, dism /cleanup-image, repairing Edge, resetting Edge, re-installing edge using the powershell script below:

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

The error below is reported in Event Viewer:

Faulting application name: MicrosoftEdge.exe, version: 11.0.18362.418, time stamp: 0x5d995b38 Faulting module name: EMODEL.dll, version: 11.0.18362.418, time stamp: 0x5d9957cb Exception code: 0xc0000409 Fault offset: 0x0000000000120fa3 Faulting process id: 0x2088 Faulting application start time: 0x01d59a04e44f894d Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe Faulting module path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\EMODEL.dll Report Id: 8fd8de85-54d1-4d1a-8b7b-a39a94c21091 Faulting package full name: Microsoft.MicrosoftEdge_44.18362.387.0_neutral__8wekyb3d8bbwe Faulting package-relative application ID: MicrosoftEdge

Update:

I aplogise as the event log info was not from the problem computer, I have since updated it.

I have checked the version on the computer with the upgrade of 1803 to 1903 and can confirm that the version is the same as on a computer with 1903 which has Edge installed and working. The working copy I am comparing against is a system which has had 1903 installed from image, not upgrade. It is when upgrading that we get the issue.

windows-10
windows-update
windows-10-upgrade
microsoft-edge
asked on Super User Nov 12, 2019 by RLBChrisBriant • edited Nov 13, 2019 by RLBChrisBriant

1 Answer

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I had the same problem tried also to reinstall edge via different versions of powershell scripts, though my windows profile is broken so I tested it via new user with the same result. The final cause was Comodo antivirus, even it was switch off and used only ocasionaly while other installed McAfee was not in use only full uninstall did the job.

answered on Super User Jan 7, 2020 by Ladislav

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