Windows 10 crashing about once every few days. No pattern in time of day.
TurnedOnTimesView
Startup Time Shutdown Time Last System Event Time Duration Shutdown Reason Shutdown Type Shutdown Process Shutdown Code Computer Name
10/12/2019 12:08:16 PM 10/13/2019 1:24:02 AM 13:15:46 Unexpected Shutdown 0x00000000 RAGNAROS
10/13/2019 1:51:28 AM 10/13/2019 4:04:39 AM 02:13:11 Unexpected Shutdown 0x00000000 RAGNAROS
The Windows Memory Diagnostic tested the computer's memory and detected no errors
BlueScreenView:
101319-17781-01.dmp 10/13/2019 5:47:18 AM SYSTEM_THREAD_EXCEPTION_NOT_HANDLED 0x1000007e ffffffff`c0000005 fffff804`7ea06463 ffff8400`d3edf408 fffff804`84c0e930 hal.dll hal.dll+6efe0 Hardware Abstraction Layer DLL Microsoft® Windows® Operating System Microsoft Corporation 10.0.18362.387 (WinBuild.160101.0800) x64 ntoskrnl.exe+6463 C:\WINDOWS\Minidump\101319-17781-01.dmp 20 15 18362 1,043,684 10/13/2019 5:51:30 AM
101319-17968-01.dmp 10/13/2019 1:48:24 AM IRQL_NOT_LESS_OR_EQUAL 0x0000000a fffff807`f93c0700 00000000`00000002 00000000`00000000 fffff804`0880644a x64 C:\WINDOWS\Minidump\101319-17968-01.dmp 20 15 18362 855,204 10/13/2019 1:51:38 AM
Many more of these dumps similar to above.
For the IRQL_NOT_LESS_OR_EQUAL, they look like this:
Unknown_Module_00000000`00000000 00000000`00000000 00000000`00000000 0x00000000 0x00000000
For the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED... There is tons of information in this link
Almost every crash looks like one of these two scenarios.
Power troubleshooter wants my computer to go to sleep. I want my computer to never go to sleep, I use it as a media server. Otherwise it finds nothing wrong.
Windows 10 Reliability History report.
Turned off the Dell Data Vault Data Collector Service. I don't know how to act on anything else in this report.
Dell support doesn't have any new drivers for the sound card that I can see.
What do I do? How can I pin this problem down? If I can find the software or hardware causing this I will remove it, but I just have no idea what to do now.
Updated info: This summer I reinstalled Windows hoping to fix these issues and also after making a significant hardware change (replacing 3 HDDs).
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