Upgrade from Windows10 PRO N build 1803 to 1903 Error


Hi I am trying to upgrade to the latest Windows build to be able to get the Windows terminal and because the Windows Update tool is telling me that updates will stop for my current build. However when I am using the upgrade tool to upgrade, I am getting an hardware incompatability error 0xc0000005 at over 90%.

I am using a MSI GP60 2PE Leopard:

  • CPU: i7-4710HQ
  • Ram: 16 Gig DDR3
  • GPU: Nvidia Geforce 840M
  • Boot Disk: Samsung 840 Evo SSD

Do I need to upgrade some drivers? If so which? GPU drivers are up to date. I have tried EVERY hint on the microsoft forums, but to no avail.

asked on Super User Aug 23, 2019 by jaaq • edited Sep 18, 2019 by jaaq

2 Answers


The link you showed (Media Creation Link) is the correct link. From the Microsoft Download site, get the Windows Upgrade Advisor and run it to see if it shows incompatible hardware or software. Use the computer manufacturers support tool, or support site(s) to download and install BIOS and all other drivers.

After the above, restart and try updating again. I have V1903 on all my own computers and numerous client computers as well

Please let us know

answered on Super User Aug 23, 2019 by John

You can visit this URL from a Windows PC to download a tool that lets you create an installation USB for Windows 10. Create it, then open it and run the installer. Hope for success.

If this method doesn't work, I'd try to upgrade to version 1809 first and then to 1903. Unfortunately, Microsoft won't let you download Windows 10 v1809 from that link anymore, so you have to use a workaround. Download a User-agent changer extension for your browser (Firefox, Chrome (not tested)) and impersonate Linux. The same link will now let you download an ISO for Windows 10 v1809. Then use Rufus to create the installer USB.

answered on Super User Sep 19, 2019 by gronostaj

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