I have the following problem: a few days ago, I assembled my first computer.
There are now 2 problems.
The operating system is installed, but does not want to boot on its own. I have done fixes with the bootrec. But none of my solutions worked. As soon as i wipe the HDD the OS on the ssd wont boot anymore.
I suspect that it is related to the fact that not all drivers are properly loaded by the ill-configured boot order and therefore it comes to overlaps.
Because as you can see here:
{22: 59: 29.964} INFO: [Renderer]> Enumerating D3D11 video adapters:
{22: 59: 29.970} INFO: [Renderer]> Adapter 1: AMD Radeon RX 5700 8047MB / 4069MB / 0MB
{22: 59: 29.970} INFO: [Renderer] | Output 0: [0,0 - 1920,1080] \\. \ DISPLAY1
{22: 59: 29.970} INFO: [Renderer]> Adapter 2: Microsoft Basic Render Driver 0MB / 4069MB / 0MB
{22: 59: 30.006} INFO: [Renderer]> Renderer starts in DX11 mode.
{22: 59: 30.020} ERRR: [ERRR]> ---- Starting crash dump procedure -----
{22: 59: 30.020} ERRR: [ERRR]> ---- Exception code: 3221225477 (0xc0000005) -----
It is determined that the game Crashed only after loading the basic render driver of Microsoft. At the end of my answer you will find the corresponding DUMP file.
Today I will rule out RAM errors and try fixing the boot issues by the bootrec with the fixmbr subroutine to fix the boot error. I am an experienced programmer and quite able to follow concrete instructions without the need of detailed explanation.
I am extremely grateful for every tip and look forward to the upcoming conversation with your community.
DUMP:
Microsoft (R) Windows Debugger Version 10.0.18914.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Program Files (x86)\Steam\steamapps\common\DIDE\dumps\6.2016.0912.1504-Wagne-20190721-220339-271-8104-940.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 18362 MP (4 procs) Free x64
Product: WinNt, suite: SingleUserTS
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Debug session time: Sun Jul 21 22:03:39.000 2019 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 0:00:01.000
................................................................
.......................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1fa8.3ac): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtGetContextThread+0x14:
00007ff9`fbd7ddf4 c3 ret
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullClassPtr
Key : AV.Fault
Value: Read
Key : Analysis.CPU.Sec
Value: 1
Key : Analysis.Elapsed.Sec
Value: 17
Key : Analysis.Memory.CommitPeak.Mb
Value: 142
Key : Timeline.Process.Start.DeltaSec
Value: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
Timeline: !analyze.Start
Name: <blank>
Time: 2019-07-21T21:48:04.228Z
Diff: 6265228 mSec
Timeline: Dump.Current
Name: <blank>
Time: 2019-07-21T20:03:39.0Z
Diff: 0 mSec
Timeline: Process.Start
Name: <blank>
Time: 2019-07-21T20:03:38.0Z
Diff: 1000 mSec
DUMP_CLASS: 2
DUMP_QUALIFIER: 400
MODLIST_WITH_TSCHKSUM_HASH: 414dce1eabe69ac7cca8711d0f60cf521b972f85
MODLIST_SHA1_HASH: 6b40741c939d1d7d07f61efa4b27169cf90581d6
APPLICATION_VERIFIER_FLAGS: 0
DUMP_FLAGS: 10
DUMP_TYPE: 1
CONTEXT: (.ecxr)
rax=000000000016b1c8 rbx=0000000012d50088 rcx=0000000012d50088
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000012d50088
rip=00007ff9cda3f0b3 rsp=000000000016b110 rbp=000000000016b169
r8=0000000000000000 r9=0000000000000001 r10=0000000000490000
r11=000000000016b040 r12=00000000043447b8 r13=0000000000005002
r14=0000000012d40868 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
atiumd64!DllMain+0x1cf23:
00007ff9`cda3f0b3 83be2002000001 cmp dword ptr [rsi+220h],1 ds:00000000`00000220=????????
Resetting default scope
FAULTING_IP:
atiumd64!DllMain+1cf23
00007ff9`cda3f0b3 83be2002000001 cmp dword ptr [rsi+220h],1
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff9cda3f0b3 (atiumd64!DllMain+0x000000000001cf23)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000220
Attempt to read from address 0000000000000220
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_READ
PROCESS_NAME: DeadIslandGame.exe
FOLLOWUP_IP:
atiumd64!DllMain+1cf23
00007ff9`cda3f0b3 83be2002000001 cmp dword ptr [rsi+220h],1
READ_ADDRESS: 0000000000000220
ERROR_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%p verwies auf Arbeitsspeicher bei 0x%p. Der Vorgang %s konnte im Arbeitsspeicher nicht durchgef hrt werden.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000220
WATSON_BKT_PROCSTAMP: 57d6aa02
WATSON_BKT_PROCVER: 1.1.2.0
PROCESS_VER_PRODUCT: DeadIslandDE
WATSON_BKT_MODULE: atiumd64.dll
WATSON_BKT_MODSTAMP: 5d27d795
WATSON_BKT_MODOFFSET: 1f0b3
WATSON_BKT_MODVER: 26.20.13001.16003
MODULE_VER_PRODUCT: Advanced Micro Devices, Inc. Radeon DirectX Universal Driver
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_HOST: DESKTOP-PE6G6GL
ANALYSIS_SESSION_TIME: 07-21-2019 23:48:04.0228
ANALYSIS_VERSION: 10.0.18914.1001 amd64fre
THREAD_ATTRIBUTES:
BUGCHECK_STR: APPLICATION_FAULT_NULL_CLASS_PTR_READ_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_READ
PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT
PROBLEM_CLASSES:
ID: [0n313]
Type: [@ACCESS_VIOLATION]
Class: Addendum
Scope: BUCKET_ID
Name: Omit
Data: Omit
PID: [Unspecified]
TID: [0x3ac]
Frame: [0] : atiumd64!DllMain
ID: [0n285]
Type: [INVALID_POINTER_READ]
Class: Primary
Scope: BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [0x3ac]
Frame: [0] : atiumd64!DllMain
ID: [0n309]
Type: [NULL_CLASS_PTR_DEREFERENCE]
Class: Primary
Scope: BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [0x3ac]
Frame: [0] : atiumd64!DllMain
ID: [0n310]
Type: [NULL_CLASS_PTR_READ]
Class: Primary
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Add
Data: Omit
PID: [0x1fa8]
TID: [0x3ac]
Frame: [0] : atiumd64!DllMain
LAST_CONTROL_TRANSFER: from 00007ff9cda3fa94 to 00007ff9cda3f0b3
STACK_TEXT:
00000000`0016b110 00007ff9`cda3fa94 : 00000000`12d680c8 00000000`12d50088 00000000`12d50088 00000000`00000000 : atiumd64!DllMain+0x1cf23
00000000`0016b1d0 00007ff9`cda24561 : 00000000`00000003 00000000`04343d50 00000000`8007000e 00000000`12d40868 : atiumd64!DllMain+0x1d904
00000000`0016b3a0 00007ff9`d2e8d0f9 : 00000000`04343d50 00000000`00000000 00000000`0016b510 00000000`0434a860 : atiumd64!DllMain+0x23d1
00000000`0016b3d0 00007ff9`c7448151 : 00000000`04343d50 00000000`0016b570 00000000`400008c0 00007ff9`efe50f10 : atiu9p64!OpenAdapter+0x30ed
00000000`0016b470 00007ff9`c74442eb : 00000000`04343d50 00000000`29010b95 00000000`00000040 00007ff9`c74bedd0 : ddraw!CreateDeviceLH+0x661
00000000`0016c510 00007ff9`c7445641 : 00000000`04342dd0 00000000`0016c8d0 00000000`00000001 00000000`04342dd0 : ddraw!DdCreateDirectDrawObject+0x25b
00000000`0016c7d0 00007ff9`c7444d3e : 00007ff9`c74bedd0 00000000`00000000 00007ff9`c74ceae0 00000000`0016d0b0 : ddraw!DirectDrawObjectCreate+0x1e1
00000000`0016cfb0 00007ff9`c746daf4 : 00000000`0016d8d0 00000000`5a813bdc 00000000`0016d9b0 00000000`0016d7e0 : ddraw!InternalDirectDrawCreate+0x78e
00000000`0016d710 00007ff9`c7a410d5 : 00000000`ffffffff 00000000`0016d8d0 00000000`0016d7e0 00000000`00000000 : ddraw!DirectDrawCreateEx+0xa4
00000000`0016d750 00007ff9`c75485e1 : 00000000`ffffffff 00007ff9`c754c53b 00000000`0000000c 00007ff9`c75b2338 : gameoverlayrenderer64!OverlayHookD3D3+0xa155
00000000`0016d790 00007ff9`c75489d5 : 00007ff9`c75aa7e8 00000000`00000000 00000000`0016d8d0 00000000`00000000 : rd3d11_x64_rwdi!DestroyRenderer+0x511
00000000`0016d7d0 00007ff9`c7549682 : 00000000`00000000 00000000`0016dd98 00000000`00000000 00000000`00000000 : rd3d11_x64_rwdi!DestroyRenderer+0x905
00000000`0016db00 00007ff9`afe7b1da : 00000000`00000001 00007ff9`b005c8b8 00007ff9`00000000 00000000`00000000 : rd3d11_x64_rwdi!DestroyRenderer+0x15b2
00000000`0016dd80 00007ff9`af9b3fd6 : 00000000`00000000 00000000`00000001 00000000`0016df30 00000000`00000001 : engine_x64_rwdi!CRTTIFieldPtr::GetBufferDataSize+0x6d7a
00000000`0016de30 00007ff9`af9c28fc : 00000000`00000000 00000000`00000001 00007ff9`0000000a 00000000`000404b3 : engine_x64_rwdi!AnimXform::Invalidate+0x126f6
00000000`0016e720 00007ff7`05cd41b8 : 00007ff7`05d12800 00000000`00000000 00000000`07f72500 00000000`00000000 : engine_x64_rwdi!IGame::Initialize+0x3c
00000000`0016e770 00007ff7`05d0da1f : 00007ff7`05cd0000 00000000`00000000 00000000`00494567 00000000`0000000a : DeadIslandGame+0x41b8
00000000`0016f870 00007ff9`faae7944 : 00000000`00000000 00000000`00000000 00000000`00000000 00007ff9`c79c0000 : DeadIslandGame+0x3da1f
00000000`0016f920 00007ff9`fbd4ce71 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
00000000`0016f950 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
THREAD_SHA1_HASH_MOD_FUNC: 75b172fa44574f40423fd61c35f3b2e1d70f95fa
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: f504a5049e189646a542c4b06b3d487f3f76ff9e
THREAD_SHA1_HASH_MOD: b5f521628e9d8b8945dcce1dbc283462a97812c1
FAULT_INSTR_CODE: 220be83
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: atiumd64!DllMain+1cf23
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atiumd64
IMAGE_NAME: atiumd64.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 5d27d795
STACK_COMMAND: ~0s ; .ecxr ; kb
FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_atiumd64.dll!DllMain
BUCKET_ID: APPLICATION_FAULT_NULL_CLASS_PTR_READ_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_READ_atiumd64!DllMain+1cf23
FAILURE_EXCEPTION_CODE: c0000005
FAILURE_IMAGE_NAME: atiumd64.dll
BUCKET_ID_IMAGE_STR: atiumd64.dll
FAILURE_MODULE_NAME: atiumd64
BUCKET_ID_MODULE_STR: atiumd64
FAILURE_FUNCTION_NAME: DllMain
BUCKET_ID_FUNCTION_STR: DllMain
BUCKET_ID_OFFSET: 1cf23
BUCKET_ID_MODTIMEDATESTAMP: 5d27d795
BUCKET_ID_MODCHECKSUM: cf12b1
BUCKET_ID_MODVER_STR: 26.20.13001.16003
BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_NULL_CLASS_PTR_READ_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_READ_
FAILURE_PROBLEM_CLASS: APPLICATION_FAULT
FAILURE_SYMBOL_NAME: atiumd64.dll!DllMain
TARGET_TIME: 2019-07-21T20:03:39.000Z
OSBUILD: 18362
OSSERVICEPACK: 1
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 256
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 42f8
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:null_class_ptr_read_c0000005_atiumd64.dll!dllmain
FAILURE_ID_HASH: {5a550dbf-f72e-7d3f-0f8d-b84780662b73}
Followup: MachineOwner
---------
Hardware Informations:
X470 AORUS ULTRA GAMING Motherboard
SAPPHIRE RADEON RX 5700
VENGANCE LPX 2x 4gb
EMTEC 240gb SATA SSD
RYZEN 3 1200 CPU
Ok so i excluded the ram, for the game it was an faulty driver, after reinstalling the driver it worked almost fine, so now the only problem left is the boot issue, any ideas?
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