I am trying to install vc2017redist_x64 in order to have obs installed on my windows 7 computer

0

Unfortunately the setup keeps failing about halfway through and just gives me 0x80240017 - unspecified error.

This is the log file that it also spits out.

[0EB4:0EF0][2019-07-17T10:03:59]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Samuroy7\Desktop\vc2017redist_x64.exe, cmdline: ''
[0EB4:0EF0][2019-07-17T10:03:59]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Samuroy7\AppData\Local\Temp\dd_vcredist_amd64_20190717100359.log'
[0EB4:0EF0][2019-07-17T10:03:59]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Samuroy7\Desktop\vc2017redist_x64.exe'
[0EB4:0EF0][2019-07-17T10:03:59]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Samuroy7\Desktop\'
[0EB4:0EF0][2019-07-17T10:03:59]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2017 Redistributable (x64) - 14.15.26706'
[0EB4:0EF0][2019-07-17T10:04:00]i100: Detect begin, 10 packages
[0EB4:0EF0][2019-07-17T10:04:00]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\ucrtbase.dll
[0EB4:0EF0][2019-07-17T10:04:00]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\ucrtbase.dll
[0EB4:0EF0][2019-07-17T10:04:00]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
[0EB4:0EF0][2019-07-17T10:04:00]i052: Condition '(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:00]i052: Condition '(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:00]i052: Condition '(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:00]i052: Condition '(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:00]i052: Condition '(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:00]i052: Condition '(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:00]i052: Condition '(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:00]i052: Condition '(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: Windows81_x86, state: Absent, cached: None
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: Windows81_x64, state: Absent, cached: None
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: Windows8_x86, state: Absent, cached: None
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: Windows8_x64, state: Absent, cached: None
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: Complete
[0EB4:0EF0][2019-07-17T10:04:00]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: Complete
[0EB4:0EF0][2019-07-17T10:04:00]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[0EB4:0EF0][2019-07-17T10:04:00]i199: Detect complete, result: 0x0
[0EB4:0EF0][2019-07-17T10:04:01]i200: Plan begin, 10 packages, action: Install
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:01]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:01]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:01]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:01]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:01]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.
[0EB4:0EF0][2019-07-17T10:04:01]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:01]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
[0EB4:0EF0][2019-07-17T10:04:01]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition '(VersionNT64)' evaluates to true.
[0EB4:0EF0][2019-07-17T10:04:01]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\Samuroy7\AppData\Local\Temp\dd_vcredist_amd64_20190717100359_001_vcRuntimeMinimum_x64_rollback.log'
[0EB4:0EF0][2019-07-17T10:04:01]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\Samuroy7\AppData\Local\Temp\dd_vcredist_amd64_20190717100359_001_vcRuntimeMinimum_x64.log'
[0EB4:0EF0][2019-07-17T10:04:01]i052: Condition '(VersionNT64)' evaluates to true.
[0EB4:0EF0][2019-07-17T10:04:01]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\Samuroy7\AppData\Local\Temp\dd_vcredist_amd64_20190717100359_002_vcRuntimeAdditional_x64_rollback.log'
[0EB4:0EF0][2019-07-17T10:04:01]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\Samuroy7\AppData\Local\Temp\dd_vcredist_amd64_20190717100359_002_vcRuntimeAdditional_x64.log'
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0EB4:0EF0][2019-07-17T10:04:01]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0EB4:0EF0][2019-07-17T10:04:01]i299: Plan complete, result: 0x0
[0EB4:0EF0][2019-07-17T10:04:01]i300: Apply begin
[09E4:0DBC][2019-07-17T10:04:03]i360: Creating a system restore point.
[09E4:0DBC][2019-07-17T10:04:07]i361: Created a system restore point.
[09E4:0DBC][2019-07-17T10:04:07]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}, options: 0x7, disable resume: No
[09E4:0DBC][2019-07-17T10:04:07]i000: Caching bundle from: 'C:\Users\Samuroy7\AppData\Local\Temp\{95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}\.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\{95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}\VC_redist.x64.exe'
[09E4:0DBC][2019-07-17T10:04:07]i320: Registering bundle dependency provider: ,,amd64,14.0,bundle, version: 14.15.26706.0
[09E4:0DBC][2019-07-17T10:04:07]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}, resume: Active, restart initiated: No, disable resume: No
[09E4:0AD0][2019-07-17T10:04:07]i304: Verified existing payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64.
[09E4:0AD0][2019-07-17T10:04:07]i305: Verified acquired payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64, moving to: C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
[09E4:0AD0][2019-07-17T10:04:07]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\{C77195A4-CEB8-38EE-BDD6-C46CB459EF6E}v14.15.26706\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
[09E4:0AD0][2019-07-17T10:04:07]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\{C77195A4-CEB8-38EE-BDD6-C46CB459EF6E}v14.15.26706\packages\vcRuntimeMinimum_amd64\cab1.cab.
[09E4:0AD0][2019-07-17T10:04:07]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\{F106B700-BFF8-3065-B305-14D36AD40539}v14.15.26706\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
[09E4:0AD0][2019-07-17T10:04:07]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\{F106B700-BFF8-3065-B305-14D36AD40539}v14.15.26706\packages\vcRuntimeAdditional_amd64\cab1.cab.
[09E4:0DBC][2019-07-17T10:04:07]i301: Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\54050A5F8AE7F0C56E553F0090146C17A1D2BF8D\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
[09E4:0DBC][2019-07-17T10:04:29]e000: Error 0x80240017: Failed to execute MSU package.
[0EB4:0EF0][2019-07-17T10:04:29]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[0EB4:0EF0][2019-07-17T10:04:29]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
[0EB4:0EF0][2019-07-17T10:04:29]e000: Error 0x80240017: Failed to execute MSU package.
[09E4:0DBC][2019-07-17T10:04:29]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}, resume: None, restart: None, disable resume: No
[09E4:0DBC][2019-07-17T10:04:29]i330: Removed bundle dependency provider: ,,amd64,14.0,bundle
[09E4:0DBC][2019-07-17T10:04:29]i352: Removing cached bundle: {95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}, from path: C:\ProgramData\Package Cache\{95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}\
[09E4:0DBC][2019-07-17T10:04:29]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{95ac1cfa-f4fb-4d1b-8912-7f9d5fbb140d}, resume: None, restart initiated: No, disable resume: No
[0EB4:0EF0][2019-07-17T10:04:29]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart:  No

could anyone help me out with this? also I already have service pack 1 on this windows. other details: I have preformed a clean boot. I have already uninstalled the other c++ so that they would not interfere with this one.

windows-7
asked on Super User Jul 17, 2019 by Roy • edited Jul 17, 2019 by Tetsujin

1 Answer

0

From Microsoft Answers - windows update error: 0x80240017

Step 1:

  1. Press Windows + X and select Control panel.
  2. In the search box, type troubleshooter, and then click Troubleshooting.
  3. Under System and Security, click Fix problems with Windows Updates.

Step 2:

If the issue persists, I suggest you to reset the Windows update components manually and check if it helps.

  1. Press Windows key + X on the desktop screen of the computer.
  2. Select Command Prompt (Admin).
  3. On the open Command Prompt window copy and paste the commands (all at once). >

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    pause

  4. Exit the command prompt and check if it helps.

answered on Super User Jul 17, 2019 by Tetsujin

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