On my company device, Edge and Firefox ESR are installed by default and should be used as main browsers. Since I'm developing web applications, I use Firefox and Firefox Dev Edition regularly, which I installed by myself.
However both versions of Firefox are crashing from time to time (after 5 minutes or 2 hours for instance) for some weeks now. New profiles, complete reinstalls and safe mode didn't help to solve the issue.
Today the Windows event log came to my mind and I took a look at it. The crashes are logged and it blames the crash to the module PayloadRestrictions.dll
.
How can I solve this issue? Keep in your mind that I have access to admin privileges, but GPOs still restrict some actions and I can/should not modify system files on my own. I don't want to increase the risk of system or security issues for my company.
System
Source: Application Error
EventID: 1000
Event data
Name der fehlerhaften Anwendung: firefox.exe, Version: 67.0.4.7109, Zeitstempel: 0x5d0adee5
Name des fehlerhaften Moduls: PayloadRestrictions.dll, Version: 10.0.17763.1, Zeitstempel: 0x7885c70a
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000000000003b614
ID des fehlerhaften Prozesses: 0x3778
Startzeit der fehlerhaften Anwendung: 0x01d52802e9c15798
Pfad der fehlerhaften Anwendung: C:\Program Files\Mozilla Firefox\firefox.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\PayloadRestrictions.dll
Berichtskennung: [Guid]
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
The module PayloadRestrictions.dll
is a Windows security feature,
injected by Windows into all non-exempt processes.
The feature that is causing your crashes is probably Export Address Filtering (EAF),
defined
as:
Detects dangerous operations being resolved by malicious code. Can optionally validate access by modules commonly used by exploits. App-level only
Here is how to disable it for Firefox:
firefox.exe
in the list, click the entry to expand, then click EditYou will need to repeat this process after every Firefox update.
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