Can't open office apps - "Install failed. Please contact your software vendor"


I have Office 2016 on my pc, and I have used it for more than a year with no issue, however today I tried to open some files from excel or word, and when I try it gives me the following error: "Install failed. Please contact your software vendor".

I tried opening the program itself, and it doesn't do anything, doesn't even open the error message like before.

And I tried to go to the microsoft store, and maybe launch it from there, and when I tried, it started to update something, and after few minutes it just said it failed and gave me an a error number 0x8007000D.

What can I do to fix my Office, thanks in advance :)

asked on Super User Jun 17, 2019 by Argaman

1 Answer


Are you using Microsoft Store version of Office 2016 retail? If so, you can try to fix problems with apps from Microsoft Store.

If you using desktop version of Office 2016, you can try to repair your Office from Control Panel.

If the issue persists, I'd recommend uninstalling and reinstalling Office.

answered on Super User Jun 17, 2019 by Herb Gu _ MSFT

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