Installation Error with 2018.3.3 Desktop Tableau on 64bit Windows 10

1

Assistance needed with 2018.3.3 Desktop Tableau 64 bit install on Windows 10 x64 laptop. How to reproduce the problem:

  1. Right click on TableauDesktop-64bit-2018-3-3.exe and select "Run as Administrator"
  2. Installer starts humming with nice gui representation of progress
  3. Nice dialog box appears and displays the following:

enter image description here

I know I have no existing installation on this laptop (2x check Programs in the Control Panel...nothing).

Check log file and see this:

[28F4:39B0][2019-02-01T09:53:06]e000: Error 0x80070666: Process returned error: 0x666
[28F4:39B0][2019-02-01T09:53:06]e000: Error 0x80070666: Failed to execute EXE package.
[3E54:3E58][2019-02-01T09:53:06]e000: Error 0x80070666: Failed to configure per-machine EXE package.
[3E54:3E58][2019-02-01T09:53:06]i319: Applied execute package: VC2017Redist, result: 0x80070666, restart: None
[3E54:3E58][2019-02-01T09:53:06]e000: Error 0x80070666: Failed to execute EXE package.
[28F4:39B0][2019-02-01T09:53:06]i351: Removing cached package: VC2017Redist, from path: C:\ProgramData\Package Cache\48E3744F33F49113BE971E334754F1E475C5AFAA\

Surmise that it detects existing installation of the "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012".

windows-10
windows-installation
tableau
asked on Super User Feb 1, 2019 by Patrick Bacon • edited Feb 1, 2019 by Ahmed Ashour

1 Answer

1

Log Files Indicate Detection of the Installation of "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012" which Leads Installer to Throw Error and Shutdown Installation

Solution:

  1. Navigate to control panel>Programs and Features
  2. Observe installation of "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012"
  3. Consider dependent program associated with the "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012". Make notes of this uninstall because it could affect a dependent program. In this case, the installation date with about a month ago at about the same time that Visual Studio itself was installed with no other known dependent programs (might need to uninstall, reinstall). I do not use Visual Studio very often (and might need to uninstall/reinstall it).
  4. Proceed to uninstall "Microsoft Visual C++ 2017 Redistributable (X64) 14.16.27012"
  5. Right click on TableauDesktop-64bit-2018-3-3.exe and select "Run as Administrator"
  6. Watch installer start humming with nice gui representation of progress
  7. Smile when the install completes successfully
answered on Super User Feb 1, 2019 by Patrick Bacon • edited Feb 1, 2019 by Patrick Bacon

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