MS outlook 2013 automatically closing and restarting continuously


MS Outlook 2013 automatically closes and restarts continuously. When I checked the Event Viewer, I found the below mentioned error. Kindly check and provide the solution for the same.

Faulting application name: OUTLOOK.EXE, version: 15.0.4420.1017, time stamp: 0x506742d6
Faulting module name: outlph.dll, version: 15.0.4997.1000, time stamp: 0x5a2f8819
Exception code: 0xc0000005
Fault offset: 0x000000000000a0cf
Faulting process ID: 0x20a8
Faulting application start time: 0x01d44fd9c4b1b947
Faulting application path: C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office\Office15\outlph.dll
Report ID: 6f6fa814-fe5e-4541-83b3-d85beffabf17
Faulting package full name: 
Faulting package-relative application ID: 
asked on Super User Sep 19, 2018 by Sakthivel S • edited Sep 19, 2018 by Worthwelle

1 Answer


Try starting outlook in safe mode.

To do this click the start button and type outlook /safe then press return, any add-ons or plugins you do have wont load, if it's stable the next thing will be to remove the offending one.

MS support should have done this with you though

answered on Super User Sep 19, 2018 by PRAKASH

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