Since yesterday I am facing an issue on my computer, that occured after I needed to force reboot because of a graphic card crash.
When starting up my session, the sound service is not started, and my antivirus (Avast) is not starting as well. I am not able to start most of the programs (exe files, msi installations, and so on). Even some Windows 10 native programs (such as Add / Remove a program) won't show up. Some basic programs and others such as Chrome (?) are working fine.
When I try to start the Audio service manually, I get the message "Access denied". Moreover there are a lot of events in the Windows event logger that show up "Access denied".
I already tried some solutions found on the Internet:
I also tried to rollback to a restoration point, however it fails with error 0x80070005: on the Internet it is said that I have to disable / uninstall Avast first. But the problem is that I cannot run anything that could be able to do that: they won't start because of the first issue.
Some more details about my configuration:
Do you have any ideas? Thanks!
First, if you have not yet done so, make a disk image in case something goes wrong with repairs. This can be run from external media using a third-party backup program, such as free Macrium Reflect which can create rescue media using WinPE.
Then, in SAFE mode, try using DISM to repair system files:
cmd, press CtrlShiftEnter and click
Yesin the UAC dialog.
DISM /Online /Cleanup-Image /ScanHealthin the CMD window. Press Enter and wait some minutes for the process to finish.
DISM /Online /Cleanup-Image /RestoreHealthand press Enter... and wait even longer for repairs to complete.
It is possible to use DISM to repair using the file boot.wim in the Windows.iso\sources\ folder, but my experience has been that running the ISO in repair mode has a better chance of success.
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