How can I fix 0x00000057 error when installing Canon LBP2900 printer in a network?

0

Background

I'm trying to install new Canon LBP2900 printer to all clients replacing HP LaserJet P1505 which connected to a printer server in small home network (4 computers). The details of network configuration provided as follows:

  1. Printer server

    • OS: Windows 7 Ultimate 32-bit
    • IP address: 192.168.1.254
  2. Client machines

    • OS: Same as printer server
    • IP address: 2 addresses defined (192.168.1.2 & 192.168.1.3)
  3. Internet gateway

    • OS: Same as printer server
    • IP address: 192.168.1.1

Condition

LBP2900 driver installation in printer server and first client work smoothly without problems. But when trying to install same driver at second client, an error has occurred:

Windows cannot connect to the printer. Operation failed with error 0x00000057.

What I've tried but doesn't seem to work:

  1. Stopping and restarting "Print Spooler" service,
  2. Checking Event Viewer log but found nothing about that error code,
  3. Removing previously installed printers including network printer,
  4. Opening Registry Editor, checking HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Monitors branch as suggested in this problem but no Canon subkey exist,
  5. Checking a similar issue but still not have any solution yet,
  6. Starting remote connection (RDC) to printer server, then copying cnab4stk.inf_x86_neutral_bbb022997b458100 folder with its contents from server's FileRepository to second client in C:\Windows\System32\DriverStore\FileRepository folder as descibed in this issue after taking ownership & setting write permission to second client's admin account, however the error still persists.

How can I fix this driver installation problem?

Note: Both printer server & client firewall are temporarily disabled during printer driver installation to ensure no firewall problems.

windows-7
networking
drivers
printer
asked on Super User Nov 17, 2017 by Tetsuya Yamamoto

0 Answers

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