Windows: DISM: Error: 0x800f0906: The source files could not be downloaded

Question

Windows: DISM: Error: 0x800f0906: The source files could not be downloaded

I tried to run DISM but got this error. I plugged in the Windows 8 USB stick that I requested from Dell (no CD-ROMs were provided) and re-ran it with the source options and it still gave the error. I read the link but it didn't make much sense and didn't say exactly what a source was. I don't know what a group policy is, or what a WIM is. Windows Update already works OK. I searched for 'group policy' on my system and in Control Panel, but nothing was found. I don't know why it can't just download the files it needs.

C:\windows\system32>DISM /Online /Cleanup-Image /RestoreHealth /source:j:\

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]

Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
 http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

dism.log

2017-11-03 18:12:34, Info                  DISM   DISM Package Manager: PID=6660 TID=3576  Error in operation: (null) (CBS HRESULT=0x800f0906) - CCbsConUIHandler::Error
2017-11-03 18:12:34, Error                 DISM   DISM Package Manager: PID=6660 TID=4736 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f0906)
2017-11-03 18:12:34, Error                 DISM   DISM Package Manager: PID=6660 TID=4736 The source files could not be found and download failed. Their location can be specified using the /source option to restore the feature. - GetCbsErrorMsg
2017-11-03 18:12:34, Error                 DISM   DISM Package Manager: PID=6660 TID=4736 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f0906)
2017-11-03 18:12:34, Error                 DISM   DISM Package Manager: PID=6660 TID=4736 The source files could not be found and download failed. Their location can be specified using the /source option to restore the feature. - GetCbsErrorMsg
2017-11-03 18:12:34, Error                 DISM   DISM Package Manager: PID=6660 TID=4736 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f0906)
2017-11-03 18:12:34, Error                 DISM   DISM Package Manager: PID=6660 TID=4736 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f0906)
2017-11-03 18:12:34, Info                  DISM   DISM Package Manager: PID=6660 TID=4736 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Found the PE Provider.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(DISM Package Manager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Package Manager: PID=6660 TID=4736 Finalizing CBS core. - CDISMPackageManager::Finalize
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: DISM Package Manager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(MsiManager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: MsiManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(IntlManager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: IntlManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(IBSManager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: IBSManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(DriverManager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: DriverManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(DISM Unattend Manager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: DISM Unattend Manager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(SmiManager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: SmiManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(AppxManager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: AppxManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(AssocManager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: AssocManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(GenericManager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: GenericManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Finalizing the servicing provider(Edition Manager) - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: Edition Manager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6660 TID=4736 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
2017-11-03 18:12:34, Info                  DISM   DISM.EXE: 
2017-11-03 18:12:34, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->
2017-11-03 18:12:34, Info                  DISM   DISM.EXE: 
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6640 TID=6872 Found the OSServices.  Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6640 TID=6872 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2017-11-03 18:12:34, Info                  DISM   DISM Provider Store: PID=6640 TID=6872 Releasing the local reference to DISMLogger.  Stop logging. - CDISMProviderStore::Internal_DisconnectProvider

cbs.log

Attempt to add MSU files to WIM:

C:\windows\system32>md \temp\windows
C:\Users\Chloe\Downloads>dism /mount-image imagefile:"c:\images\install.wim" /index:1 /mountdir:c:\temp\windows

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Error: 3

The system cannot find the path specified.

The DISM log file can be found at C:\windows\Logs\DISM\dism.log

C:\Users\Chloe\Downloads>dism /add-package /image:c:\temp\windows /packagepath:"*.msu" /logpath:addpackage.log

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Error: 2

Unable to access the image.
Make sure that the image path and the Windows directory for the image exist and you have Read permissions on the folder.

The DISM log file can be found at addpackage.log

addpackage.log

...
2017-11-13 18:18:29, Info                  DISM   DISM WIM Provider: PID=9672 TID=7456 [c:\temp\windows] is not a WIM mount point. - CWimMountedImageInfo::Initialize
2017-11-13 18:18:29, Info                  DISM   DISM Imaging Provider: PID=9672 TID=7456 The provider WimManager does not support CreateDismImage on c:\temp\windows - CGenericImagingManager::CreateDismImage
2017-11-13 18:18:29, Info                  DISM   DISM Imaging Provider: PID=9672 TID=7456 No imaging provider supported CreateDismImage for this path - CGenericImagingManager::CreateDismImage
2017-11-13 18:18:29, Error                 DISM   DISM.EXE: Failed to access the image folder or image's windows folder.
2017-11-13 18:18:29, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
2017-11-13 18:18:29, Info                  DISM   DISM.EXE:

Windows 8.1

windows

windows-8.1

dism

asked on Super User Nov 3, 2017 by

Chloe • edited Nov 13, 2017 by

Chloe

2 Answers

I fixed this by running

C:\Windows\System32\wbem>DISM /Online /Cleanup-Image /StartComponentCleanup /ResetBase

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]
The operation completed successfully.

C:\Windows\System32\wbem>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
 repaired.
The operation completed successfully.

Source

This may also be required, but if I remember correctly, DISM still did not complete correctly right after that.

There is also a Microsoft guy actively answering DISM problems in the comments. I didn't need to use him. Post your CBS.log and DISM.log and console output and he may be able to help if this answer doesn't.

answered on Super User Jan 6, 2018 by

Chloe

Here are the corrupted files:

(p) CSI Payload Corrupt         amd64_microsoft-windows-ie-memoryanalyzer_31bf3856ad364e35_11.0.9600.18793_none_c692555cd6a574c3\MemoryAnalyzer.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt         amd64_juniper-vpnplugin-appx_31bf3856ad364e35_6.3.9600.17093_none_4788d83836273476\resources.pri
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt (Fixed) amd64_microsoft-windows-ie-memoryanalyzer_31bf3856ad364e35_11.0.9600.18450_none_c6af0850d6906eb1\MemoryAnalyzer.dll
(p) CSI Payload Corrupt         amd64_microsoft-windows-ie-ieetwcollector_31bf3856ad364e35_11.0.9600.18321_none_c6d63f4ce5c07126\ieetwcollectorres.dll
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt         amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.3.9600.16408_none_118f948ed996c558\werdiagcontroller.dll
Repair failed: Missing replacement payload.

11.0.9600.18793 comes from KB4036586, to see which KB updates VPN to 6.3.9600.17093 open regedit.exe, go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_juniper-vpnplugin-appx_31bf3856ad364e35_0.0.0.0_none_d6cef60e62aeb6a8 and look which KB updates the file to 6.3.9600.17093 , 11.0.9600.18450 is KB3185319, 11.0.9600.18321 comes from KB3154070 , 6.3.9600.16408 comes from Windows 8.1 General Availability Update Rollup KB2883200.

Download the MSU files and add them to the Install.wim with DISM. Now run DISM /Online /Cleanup-Image /RestoreHealth /source:D:\install.wim:1 /limitaccess and use the updated WIM as source which includes now all files.

answered on Super User Nov 13, 2017 by

magicandre1981

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