windows 10 onenote crashes after opening camera

0

I have windows 10 onenote. After I click on "Insert->Picture->Camera", after few seconds, the program crashes and exits without opening the camera!

I am confused why this is happening. I tried uninstalling and reinstalling onenote, however, it doesn't help.

I was thinking maybe installing the older versions might be helpful. In the previous version (before updating onenote from Store), the camera was working perfect. I am wondering if I can have the previous version of onenote installed on my Microsoft Surface. So, having the setup file helps in checking this option. I could not find onenote for windows 10 setup file.

ANy idea how to fix this? P.S. The permission is given to onenote to access camera.

And the event viewer for this error is:

Log Name:      Application
Source:        Application Error
Date:          10/21/2017 5:55:16 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-H7UUU51
Description:
Faulting application name: onenoteim.exe, version: 16.0.8568.5763, time stamp: 0x59cc9ab8
Faulting module name: KERNELBASE.dll, version: 10.0.10586.1176, time stamp: 0x59ba1717
Exception code: 0xe06d7363
Fault offset: 0x0000000000071f28
Faulting process id: 0x11f4
Faulting application start time: 0x01d34a134158e3b9
Faulting application path: C:\Program Files\WindowsApps\Microsoft.Office.OneNote_17.8568.57631.0_x64__8wekyb3d8bbwe\onenoteim.exe
Faulting module path: C:\windows\system32\KERNELBASE.dll
Report Id: 1b967a4f-f34c-45ef-b1dc-e4fcb2f99b22
Faulting package full name: Microsoft.Office.OneNote_17.8568.57631.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: microsoft.onenoteim
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-10-21T02:25:16.797966700Z" />
    <EventRecordID>10881</EventRecordID>
    <Channel>Application</Channel>
    <Computer>DESKTOP-H7UUU51</Computer>
    <Security />
  </System>
  <EventData>
    <Data>onenoteim.exe</Data>
    <Data>16.0.8568.5763</Data>
    <Data>59cc9ab8</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>10.0.10586.1176</Data>
    <Data>59ba1717</Data>
    <Data>e06d7363</Data>
    <Data>0000000000071f28</Data>
    <Data>11f4</Data>
    <Data>01d34a134158e3b9</Data>
    <Data>C:\Program Files\WindowsApps\Microsoft.Office.OneNote_17.8568.57631.0_x64__8wekyb3d8bbwe\onenoteim.exe</Data>
    <Data>C:\windows\system32\KERNELBASE.dll</Data>
    <Data>1b967a4f-f34c-45ef-b1dc-e4fcb2f99b22</Data>
    <Data>Microsoft.Office.OneNote_17.8568.57631.0_x64__8wekyb3d8bbwe</Data>
    <Data>microsoft.onenoteim</Data>
  </EventData>
</Event>
windows-10
crash
microsoft-onenote
camera
asked on Super User Oct 20, 2017 by user784649 • edited Oct 21, 2017 by Pillsbury IT Doughboy

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