Why does this Win10 computer not update to latest version?

0
  • Business-class Laptop: HP Compaq 8510w

  • System: Windows 10 Pro, version 1511, build 10587.713

  • Being used in a small company without centralized Windows Server

Since I got it from my customer, I intend to fix all his issues with it.

It behaved "strangely", for the purpose of this question I will demonstrate only Windows update issue.

The error code given by Windows update is:

0x800705b4

I did some restarts of WindowsUpdate-related services and resetted it using the following utility:

Windows Update Problem Fixer

Which did not help...

I found there were some corrupt system files using the notoriously known command:

SFC /ScanNow

And successfully fixed these files using:

DISM /Online /Cleanup-Image /RestoreHealth

After reboot a few consumer services like OneDrive, for instance, require re-login, but that's no problem, I think.

Although, I still get the same error code.

At this point, I am open to suggestions.

windows-10
windows-update

1 Answer

2

I downloaded the latest offline cumulative update KB4025344 for version 1511.

Installed it without any complication.

The Windows Update works again as of now.

answered on Super User Aug 2, 2017 by LinuxSecurityFreak

User contributions licensed under CC BY-SA 3.0