Microsoft Edge Browser keeps crashing

3

My default page in MS Edge is Google. When I load Edge, I can see the google URL in the address bar, then it changes to this

ms-appx-web:///assets/errorpages/acr_error.htm#http://www.google.co.uk/

and then Edge disappears. It's clearly crashed but I don't see any warning or message.

Even if after Edge opens I hit ESC loads (to stop it loading/processing) it still crashes.

Despite how quickly I try, when I open Edge and I try to open settings or similar, no windows show - it just crashes as explained above

Application under Event View shows

Faulting application name: microsoftedgecp.exe, version: 11.0.14393.953, time stamp: 0x58ba5911
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000001b1fa2b0011
Faulting process ID: 0x2934
Faulting application start time: 0x01d3047308e8116e
Faulting application path: C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: unknown
Report ID: 63cde917-9695-4910-a45e-f0f252c7dbd4
Faulting package full name: Microsoft.MicrosoftEdge_38.14393.1066.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge

What do I need to do to fix this?

I did a chckdsk and it found no errors or vunrabilities ( I can't remember the exact message).

I restart the computer and it's working. After a while (< 1 hour) of moderate use (using only GitHub and Visual Studio) the same issue returns. A restart appears to fix it temporaly.

microsoft-edge
asked on Super User Jul 24, 2017 by MyDaftQuestions • edited Aug 2, 2017 by MyDaftQuestions

1 Answer

6

This was happening to me too. Literally as I was writing this post I came across a Technet link and it's now fixed!

Error:

Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.16299.15, time stamp: 0x59cda7cd
Faulting module name: edgehtml.dll, version: 11.0.16299.19, time stamp: 0x4f438703
Exception code: 0x8000ffff
Fault offset: 0x000000000064c834
Faulting process ID: 0x2f54
Faulting application start time: 0x01d346ea44a23ac8
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
Faulting module path: C:\WINDOWS\SYSTEM32\edgehtml.dll
Report ID: 902ddd65-50c3-48c8-81d1-d6e6c3c6d447
Faulting package full name: Microsoft.MicrosoftEdge_41.16299.15.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: ContentProcess

Solution: Run the following in an elevated Command Prompt:

reg add "HKCU\Software\Microsoft\Internet Explorer\Spartan" /v RAC_LaunchFlags /t REG_DWORD /d 1 /f

https://social.technet.microsoft.com/Forums/en-US/4af16a6b-00fb-452f-91dd-d384a4b0797a/microsoft-edge-crashes-on-windows-10-version-1703?forum=win10itprogeneral

answered on Super User Oct 17, 2017 by toastpaint

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