For several Months now my WIN-10 computer has not been able to update itself from Version 1511 to version 1607. It makes the attempt each and every day, but fails with error code 0x800700005 and rolls back to version 1511. SFC and Registry Cleanup and rebuilds offer no solution. I am hoping someone has an answer, since this seems to be a fairly universal problem for some users. Here are the details
HP PAVILION ELITE e9237 DESKTOP PC 64 Bit, 8GB RAM 2TB DRIVE C: I Have Windows Version 10.0 PRO Build 10586 I have W10 1511 build 10586.753 (It wont update) I think I need W10 1607 build 14393.726 kb3216755 (for PRO?) or W10 1607 build 14393.729 kb4010672 (for PRO?)
===================================================== **EVENT VIEWER ERROR LOGS ===================================================== EVENT VIEWER Log Name: System** ================================================== Source: Microsoft-Windows-WindowsUpdateClient Date: 2/22/2017 12:34:12 AM Event ID: 20 Task Category: **Windows Update Agent** Level: Error Keywords: Failure,Installation User: SYSTEM Computer: SCOTT-HP Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Feature update to Windows 10, version 1607. Event Xml: 20 1 2 1 13 0x8000000000000028 7455682 System SCOTT-HP **0x80070005** Feature update to Windows 10, version 1607 {C9FD5DC1-4180-41BB-9081-D009579BF32D} 200 {7971F918-A847-4430-9279-4A52D1EFE18D} ================================================= =============================================== **EVENT VIEWER Log Name: Setup** =============================================== Source: Microsoft-Windows-WUSA Date: 1/20/2017 10:25:43 PM Event ID: 3 Task Category: None Level: Error Keywords: User: SCOTT-HP\SCOTT Computer: SCOTT-HP Description: Windows update could not be installed because of error **2149842967** "" (Command line: ""C:\WINDOWS\system32\wusa.exe" "C:\Users\SCOTT\Documents\windows10.0-kb3213986-x64_a1f5adacc28b56d7728c92e318d6596d9072aec4.msu" ") Event Xml: 3 0 2 0 0 0x8000000000000000 133 Setup SCOTT-HP 2149842967 "C:\WINDOWS\system32\wusa.exe" "C:\Users\SCOTT\Documents\windows10.0-kb3213986-x64_a1f5adacc28b56d7728c92e318d6596d9072aec4.msu" ===================================================== ============================================================== **WINDOWS 10 ROLLBACK ERRORS UPON FAILURE** ============================================================= **C:\windows10upgrade\getcurrentrollback.exe 2/10/2017 6:50 PM Windows Error Reporting Fault bucket** , **type 0** Event Name: WindowsUpdateFailure3 Response: Not available Cab Id: 0 Problem signature: P1: 10.0.10586.672 P2: 80070005 P3: C9FD5DC1-4180-41BB-9081-D009579BF32D P4: Install P5: 200 P6: 0 P7: 0 P8: UpdateOrchestrator P9: {7971F918-A847-4430-9279-4A52D1EFE18D} P10: 0 Attached files: These files may be available here: Analysis symbol: Rechecking for solution: 0 Report Id: cfc06bd1-efc1-11e6-be58-00133b0ee5bf Report Status: 262144 Hashed bucket: **2/10/2017 7:19 PM Windows Error Reporting Fault bucket 127789396559**, **type 5** Event Name: WindowsUpdateFailure3 Response: Not available Cab Id: 0 Problem signature: P1: 10.0.10586.672 P2: 80070005 P3: C9FD5DC1-4180-41BB-9081-D009579BF32D P4: Install P5: 200 P6: 0 P7: 0 P8: UpdateOrchestrator P9: {7971F918-A847-4430-9279-4A52D1EFE18D} P10: 0 Attached files: C:\Windows\Temp\WER3585.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\****NonCritical**_10.0.10586.672**_36b5ab3916eca4e8a6433c12d673f663322fd_00000000_11047d1f Analysis symbol: Rechecking for solution: 0 Report Id: cfc06bd1-efc1-11e6-be58-00133b0ee5bf Report Status: 0 Hashed bucket: 025e1a96e512a1001f2672a5458bc5fa
User contributions licensed under CC BY-SA 3.0