It may seem at first that we have many answers to this question but I tried them all but the update still fails.
Note: Windows 7 does not stuck in checking for updates. However, it downloads them but fails to install them : (No duplicates were found for this question).
Some of posts I've used to solve the issue: http://www.thewindowsclub.com/windows-update-stuck-downloading-updates Those all steps I have done:
1. Stop the Windows Update related Services. net stop wuauserv // Ok : mean operation succeeded net stop bits
// Ok
2. I deleted all files in:
C:\Windows\SoftwareDistribution folder and delete all the files and folders inside.
3. Restart the Windows Update related Services. net start wuauserv // ok net start bits // ok
4. I have tried **Windows Update Troubleshooter** (WindowsUpdateDiagnostic.diagcab) : It said that the problems were
> solved !
- Another try, I have installed the last update of Windows Update Agent-7.6
6. Last but not least: I tried to install failed updates manually but installation failed and sometimes cause system failure to start (need revert changes).
7. I tried a clean boot : disabled all non microsoft and startup services. Still updates failed with the same error.
8. Finally, I tried both WSUS offline updater 10.9 and Windows update MiniTool. Both of them failed.
Without forgetting doing a full Virus/Malware analysis and removal :D
After doing all of those steps and restarted my laptop many times the problem is not solved so any other methods to try are welcome.
Below part of my WindowsUpdate.log (Updated):
2017-01-21 21:15:20:871 1124 e2c AU >>## RESUMED ## AU: Search for updates [CallId = {47F56A40-D8E6-4382-A523-1C96F796DCB9}]
2017-01-21 21:15:20:871 1124 e2c AU # 97 updates detected
2017-01-21 21:15:20:884 1124 e2c AU #########
2017-01-21 21:15:20:884 1124 e2c AU ## END ## AU: Search for updates [CallId = {47F56A40-D8E6-4382-A523-1C96F796DCB9}]
2017-01-21 21:15:20:884 1124 e2c AU #############
2017-01-21 21:15:20:885 1124 e2c AU Successfully wrote event for AU health state:0
2017-01-21 21:15:20:901 1124 8d4 Report REPORT EVENT: {EAE73EBD-E9E8-49B2-A8BF-AA599200389F} 2017-01-21 21:15:20:860-0000 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 97 updates.
2017-01-21 21:15:20:911 1124 e2c AU #############
2017-01-21 21:15:20:911 1124 e2c AU ## START ## AU: Refresh featured updates info
2017-01-21 21:15:20:911 1124 e2c AU #########
2017-01-21 21:15:20:911 1124 e2c AU No featured updates available.
2017-01-21 21:15:20:911 1124 e2c AU #########
2017-01-21 21:15:20:911 1124 e2c AU ## END ## AU: Refresh featured updates info
2017-01-21 21:15:20:911 1124 e2c AU #############
2017-01-21 21:15:20:911 1124 e2c AU AU setting next detection timeout to 2017-01-22 18:30:12
2017-01-21 21:15:20:911 1124 e2c AU Successfully wrote event for AU health state:0
2017-01-21 21:15:20:953 1124 e2c AU Successfully wrote event for AU health state:0
2017-01-21 21:28:07:000 1124 cf4 AU AU setting next sqm report timeout to 2017-01-22 21:28:07
2017-01-21 23:17:05:744 1124 174c AU Getting featured update notifications. fIncludeDismissed = true
2017-01-21 23:17:05:745 1124 174c AU No featured updates available.
2017-01-21 23:17:05:846 1124 174c AU WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C
2017-01-21 23:17:05:846 1124 174c AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C
I had a similar problem.
Per this answer:
...reset all the Windows Update, that way it will start anew. You can use this script. Run it As Administrator, use option 2 and 3, and when finished restart the PC.
If that does not help, I would suggest you trying to delete the registry key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
(export it first to have a backup) and restart the PC again.
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