BSOD - WHEA_UNCORRECTABLE_ERROR - WIN8_DRIVER_FAULT on Windows 10

0

I saw in a previous post an issue similar to my own, however the answer given was very specific to the OP's situation (BSOD - Win8_driver_fault on Windows 10). I too am getting a WHEA_UNCORRECTABLE_ERROR with the WIN8_DRIVER_FAULT tag, though I'm running on Windows 10. I agree that I probably have a bad driver somewhere, but I'm wondering how to determine which driver is at fault? Here is the WinDbg information from the two most recent minidumps: (Thanks in advance!

Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\zcoffin\Desktop\Minidump\010917-9796-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
Machine Name:
Kernel base = 0xfffff800`10a8a000 PsLoadedModuleList = 0xfffff800`10d8f060
Debug session time: Mon Jan  9 17:26:27.922 2017 (UTC - 6:00)
System Uptime: 0 days 23:07:57.136
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..............
Loading User Symbols
Loading unloaded module list
...............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffce85d0822028, be000000, 800400}

Probably caused by : GenuineIntel

Followup:     MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffce85d0822028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.14393.576 (rs1_release_inmarket.161208-2252)

SYSTEM_MANUFACTURER:  Dell Inc.

SYSTEM_PRODUCT_NAME:  Precision 7510

SYSTEM_SKU:  06D9

BIOS_VENDOR:  Dell Inc.

BIOS_VERSION:  1.4.8

BIOS_DATE:  03/15/2016

BASEBOARD_MANUFACTURER:  Dell Inc.

BASEBOARD_PRODUCT:  0M91XC

BASEBOARD_VERSION:  A00

DUMP_TYPE:  2

BUGCHECK_P1: 0

BUGCHECK_P2: ffffce85d0822028

BUGCHECK_P3: be000000

BUGCHECK_P4: 800400

BUGCHECK_STR:  0x124_GenuineIntel

CPU_COUNT: 8

CPU_MHZ: a98

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 5e

CPU_STEPPING: 3

CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: 82'00000000 (cache) 82'00000000 (init)

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  f

ANALYSIS_SESSION_HOST:  KT447

ANALYSIS_SESSION_TIME:  01-18-2017 10:18:54.0023

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

STACK_TEXT:  
ffff8a01`eda8a6f8 fffff800`10a4b27f : 00000000`00000124 00000000`00000000 ffffce85`d0822028 00000000`be000000 : nt!KeBugCheckEx
ffff8a01`eda8a700 fffff800`10cb533c : ffffce85`d0822028 ffffce85`d01a7790 ffffce85`d01a7790 ffffce85`d01a7790 : hal!HalBugCheckSystem+0xcf
ffff8a01`eda8a740 fffff800`10a4b76c : 00000000`00000728 00000000`00000003 ffff8a01`eda8ab30 00000000`00000000 : nt!WheaReportHwError+0x258
ffff8a01`eda8a7a0 fffff800`10a4bac4 : ffffce85`00000010 ffffce85`d01a7790 ffff8a01`eda8a948 ffffce85`d01a7790 : hal!HalpMcaReportError+0x50
ffff8a01`eda8a8f0 fffff800`10a4b9ae : ffffce85`d00f2d20 00000000`00000001 00000000`00000003 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
ffff8a01`eda8a940 fffff800`10a4bbee : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
ffff8a01`eda8a980 fffff800`10a4bd70 : ffffce85`d00f2d20 ffff8a01`eda8abb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
ffff8a01`eda8a9b0 fffff800`10bde5fb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffff8a01`eda8a9e0 fffff800`10bde384 : 00000000`00000000 fffff800`10bde303 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffff8a01`eda8ab20 fffff80a`21381348 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x184
ffff8a01`edaab7d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x18


STACK_COMMAND:  kb

THREAD_SHA1_HASH_MOD_FUNC:  8a3debe308db92f808172b280ea37d168a0241fb

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  a3d0fc6f45f5a5bf0f4efdb757bea1ce8adf8158

THREAD_SHA1_HASH_MOD:  79568083e9b8a322b030a6184dee2335a8d0d817

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PROCESSOR_MAE

TARGET_TIME:  2017-01-09T23:26:27.000Z

OSBUILD:  14393

OSSERVICEPACK:  576

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2016-12-09 03:23:02

BUILDDATESTAMP_STR:  161208-2252

BUILDLAB_STR:  rs1_release_inmarket

BUILDOSVER_STR:  10.0.14393.576

ANALYSIS_SESSION_ELAPSED_TIME: 47c

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_mae

FAILURE_ID_HASH:  {7c95de0c-286c-8226-45c2-422b4de101d6}

Followup:     MachineOwner
---------


            Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
            Copyright (c) Microsoft Corporation. All rights reserved.


            Loading Dump File [C:\Users\zcoffin\Desktop\Minidump\011317-7734-01.dmp]
            Mini Kernel Dump File: Only registers and stack trace are available

            Symbol search path is: srv*
            Executable search path is: 
            Windows 10 Kernel Version 14393 MP (8 procs) Free x64
            Product: WinNt, suite: TerminalServer SingleUserTS
            Built by: 14393.693.amd64fre.rs1_release.161220-1747
            Machine Name:
            Kernel base = 0xfffff801`23601000 PsLoadedModuleList = 0xfffff801`23906060
            Debug session time: Fri Jan 13 20:14:27.980 2017 (UTC - 6:00)
            System Uptime: 0 days 0:00:30.674
            Loading Kernel Symbols
            ...............................................................
            ................................................................
            ................................................................
            .....
            Loading User Symbols
            Loading unloaded module list
            ............
            *******************************************************************************
            *                                                                             *
            *                        Bugcheck Analysis                                    *
            *                                                                             *
            *******************************************************************************

            Use !analyze -v to get detailed debugging information.

            BugCheck 124, {0, ffffb68015e43028, be000000, 800400}

            Probably caused by : GenuineIntel

            Followup:     MachineOwner
            ---------

            7: kd> !analyze -v
            *******************************************************************************
            *                                                                             *
            *                        Bugcheck Analysis                                    *
            *                                                                             *
            *******************************************************************************

            WHEA_UNCORRECTABLE_ERROR (124)
            A fatal hardware error has occurred. Parameter 1 identifies the type of error
            source that reported the error. Parameter 2 holds the address of the
            WHEA_ERROR_RECORD structure that describes the error conditon.
            Arguments:
            Arg1: 0000000000000000, Machine Check Exception
            Arg2: ffffb68015e43028, Address of the WHEA_ERROR_RECORD structure.
            Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
            Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

            Debugging Details:
            ------------------


            DUMP_CLASS: 1

            DUMP_QUALIFIER: 400

            BUILD_VERSION_STRING:  10.0.14393.693 (rs1_release.161220-1747)

            SYSTEM_MANUFACTURER:  Dell Inc.

            SYSTEM_PRODUCT_NAME:  Precision 7510

            SYSTEM_SKU:  06D9

            BIOS_VENDOR:  Dell Inc.

            BIOS_VERSION:  1.4.8

            BIOS_DATE:  03/15/2016

            BASEBOARD_MANUFACTURER:  Dell Inc.

            BASEBOARD_PRODUCT:  0M91XC

            BASEBOARD_VERSION:  A00

            DUMP_TYPE:  2

            BUGCHECK_P1: 0

            BUGCHECK_P2: ffffb68015e43028

            BUGCHECK_P3: be000000

            BUGCHECK_P4: 800400

            BUGCHECK_STR:  0x124_GenuineIntel

            CPU_COUNT: 8

            CPU_MHZ: a98

            CPU_VENDOR:  GenuineIntel

            CPU_FAMILY: 6

            CPU_MODEL: 5e

            CPU_STEPPING: 3

            CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: 82'00000000 (cache) 82'00000000 (init)

            CUSTOMER_CRASH_COUNT:  1

            DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

            PROCESS_NAME:  System

            CURRENT_IRQL:  f

            ANALYSIS_SESSION_HOST:  KT447

            ANALYSIS_SESSION_TIME:  01-18-2017 10:13:57.0972

            ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

            STACK_TEXT:  
            ffffdb01`0808a6f8 fffff801`23e5727f : 00000000`00000124 00000000`00000000 ffffb680`15e43028 00000000`be000000 : nt!KeBugCheckEx
            ffffdb01`0808a700 fffff801`2382c34c : ffffb680`15e43028 ffffb680`157a5d50 ffffb680`157a5d50 ffffb680`157a5d50 : hal!HalBugCheckSystem+0xcf
            ffffdb01`0808a740 fffff801`23e5776c : 00000000`00000728 00000000`00000007 ffffdb01`0808ab30 00000000`00000000 : nt!WheaReportHwError+0x258
            ffffdb01`0808a7a0 fffff801`23e57ac4 : ffffb680`00000010 ffffb680`157a5d50 ffffdb01`0808a948 ffffb680`157a5d50 : hal!HalpMcaReportError+0x50
            ffffdb01`0808a8f0 fffff801`23e579ae : ffffb680`156f2fe0 00000000`00000001 00000000`00000007 00000000`00000000 : hal!HalpMceHandlerCore+0xe8
            ffffdb01`0808a940 fffff801`23e57bee : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
            ffffdb01`0808a980 fffff801`23e57d70 : ffffb680`156f2fe0 ffffdb01`0808abb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
            ffffdb01`0808a9b0 fffff801`237555fb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
            ffffdb01`0808a9e0 fffff801`23755384 : 00000000`00000000 fffff801`23755303 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
            ffffdb01`0808ab20 fffff808`6d8c1348 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x184
            ffffdb01`080ab7d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x18


            STACK_COMMAND:  kb

            THREAD_SHA1_HASH_MOD_FUNC:  8a3debe308db92f808172b280ea37d168a0241fb

            THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  a3d0fc6f45f5a5bf0f4efdb757bea1ce8adf8158

            THREAD_SHA1_HASH_MOD:  79568083e9b8a322b030a6184dee2335a8d0d817

            FOLLOWUP_NAME:  MachineOwner

            MODULE_NAME: GenuineIntel

            IMAGE_NAME:  GenuineIntel

            DEBUG_FLR_IMAGE_TIMESTAMP:  0

            FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

            BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

            PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PROCESSOR_MAE

            TARGET_TIME:  2017-01-14T02:14:27.000Z

            OSBUILD:  14393

            OSSERVICEPACK:  693

            SERVICEPACK_NUMBER: 0

            OS_REVISION: 0

            SUITE_MASK:  272

            PRODUCT_TYPE:  1

            OSPLATFORM_TYPE:  x64

            OSNAME:  Windows 10

            OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

            OS_LOCALE:  

            USER_LCID:  0

            OSBUILD_TIMESTAMP:  2016-12-21 00:50:57

            BUILDDATESTAMP_STR:  161220-1747

            BUILDLAB_STR:  rs1_release

            BUILDOSVER_STR:  10.0.14393.693

            ANALYSIS_SESSION_ELAPSED_TIME: 473

            ANALYSIS_SOURCE:  KM

            FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_mae

            FAILURE_ID_HASH:  {7c95de0c-286c-8226-45c2-422b4de101d6}

            Followup:     MachineOwner
            ---------

Here's some more info, !errrec ffffce85d0822028. I really can't make anything out of this...

3: kd> !errrec ffffce85d0822028
===============================================================================
Common Platform Error Record @ ffffce85d0822028
-------------------------------------------------------------------------------
Record Id     : 01d26a0de82d78cf
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 1/9/2017 23:26:27 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffce85d08220a8
Section       @ ffffce85d0822180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000506e3
Processor ID  : 0x0000000000000003

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffce85d08220f0
Section       @ ffffce85d0822240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000003
CPU Id        : e3 06 05 00 00 08 10 03 - ff fb fa 7f ff fb eb bf
                                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffce85d0822240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffce85d0822138
Section       @ ffffce85d08222c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal timer (Proc 3 Bank 4)
    Status      : 0xbe00000000800400
    Address     : 0xfffff80010bddf15
    Misc.       : 0xfffff80010bddf15
windows-10
drivers
bsod
asked on Super User Jan 18, 2017 by Zachary Coffin • edited Mar 20, 2017 by Community

0 Answers

Nobody has answered this question yet.


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