Malwarebytes Antivirus was added to the computer and it detected a problem. I rebooted using the Windows button rather than thru Malwarebytes. Windows rebooted to Windows Defender which runs, gives an error Stopcode 0xc000021a
and then reboots and repeats the cycle over and over.
I used Dell Windows 10 disk and I tried to restore the system to earlier states and received error code:
0x80070005 Advanced-System Restore did not complete successfully-files not changed. Could not access a file-antivirus program running-disable antivirus-retry.
Safe boot mode is unavailable. My command line skills are limited.
If possible, I would not want to reinstall Windows 10 because I have numerous downloaded programs and am not sure of the passwords.
This stopcode usually means that there is a problem with some of the main Windows system files being damaged, sometimes caused by viruses.
What I'd suggest is two steps:
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