Windows application keeps crashing ntdll.dll error


I installed a fresh copy of Windows 10 and now when I run a certain adobe air application, it will crash intermittently with a Windows error.

*Faulting module name: ntdll.dll, version: 10.0.14393.447, time stamp: 0x5819be95*

*Exception code: 0xc0000005*

*Fault offset: 0x000ab3b3*

*Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll**

This never happened on my Windows 7 install, which basically had the exact same applications installed.

I have tried reinstalling the applications and graphics/Adobe Flash drivers to no avail.

Is there any way I can find the root cause of the crashing before I attempt to roll back to Windows 7, such as from dump files etc?

asked on Super User Dec 7, 2016 by teep • edited Dec 7, 2016 by mtak

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