Windows cannot install required files. The file may be corrupt or missing. (0x80070570)

-1

My computer started failing to boot this morning, so I tried to reinstall Windows 10. Every time I try to install Windows, I get this error message during installation:

Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070570

This happens after deleting all partitions on my drive and reformatting it.

What could be wrong, and how do I go about getting my computer working again?

Google hasn't given any working solutions. Some of the previous error messages yielded results about SSD failure. Seems logical, but chkdsk says my SSD is fine, and I can read and write to it. Perhaps also relevant is when I tried to reset my PC from the Windows recovery options, it said my drive was "locked". Nothing in the recovery options did anything helpful, except the command prompt.

windows
windows-10
windows-installation
asked on Super User Nov 8, 2016 by Kendall Frey

1 Answer

1

This is pretty much all speculation, but this is what seemed to be the case.

One of my RAM sticks is faulty (Windows Memory Diagnostics has since confirmed this). After removing it, I had no more trouble installing and using Windows. It appears this may have been the cause of the installation failure.

As for the original problem, my suspicions lie with a crash during a Windows update that rendered the disk unbootable.

Unfortunately I don't have any real evidence of what was happening, aside from the memory diagnostic result.

answered on Super User Nov 9, 2016 by Kendall Frey

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